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November 2023 by Janette Fairbanks
Exceptional service. Beautuful fresh product . Hard goods are the best. Neat and orderly. The salespeople are knowledgeable and go above and beyond to assist the floral community...Bobby is the best! Keep it up KD!
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June 2023 by Devyn Stern
Koehler is fantastic. They're flowers are good quality, our sales rep Emma is truly amazing, and they always have a good selection.
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December 2022 by Jennifer McFadden
I've been very happy working with Koehler and Dramm over the years. We buy baby's breath, rose hips, hypericum berries, reindeer moss, amaryllis bulbs and poinsettias. We incorporate these things into our balsam wreaths. They have a route they drive in Northern MN and they deliver right to my workshop on our farm. I"ve just been very happy with their service over the years. A+
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November 2022 by Gena Smith
I'm a new business. Well the floral part is new. I do container gardening for people and sell pots already done. I have been met with nothing but RUDE sales associates and not able to open an account. Small women own business need not apply. I can name many many accounts who have and do not resell. Or are even in the floral business. The staff are RUDE and I will continue to send people in to buy wholesale for me that have no retail business and just use this place to decorate their homes.
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October 2022 by William
Person in Receiving department was a total mess. Going off at my driver for no reason whatsoever, maybe had a rough morning. Please be cautious and careful around this person, they are very rude and have disgusting behavior.
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August 2022 by William Stepanyuk
Person in Receiving department was a total mess. Going off at my driver for no reason whatsoever, maybe had a rough morning. Please be cautious and careful around this person, they are very rude and have disgusting behavior.
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April 2022 by Tatiana A.
I'm giving this place 3 1/2 stars, mostly because you really can't find this big a variety of fresh flowers and greens as well as vases & silk flowers anywhere else in town. I got almost everything that I came for, except irises (had to go to Bachman's for those!). So 4 stars for the selection and quality. But 2 stars for the service. While the nice man who wrote our order up was very friendly and we didn't have to wait for that part very long, for some reason, after that it took forever to find someone to actually take our money. They did apologize and say they were short-staffed that day, but for the week of Art In Bloom, they really ought to make sure they have adequate staff. Next time, I might do an online order. Wondering if that might work out better. But then if they are out of certain things, you might not know until you go to pick it up.
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March 2022 by Allen Nelson
Best in the business!
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February 2022 by Jennifer Tigre
They never seem to have flowers and the ones that they do have are in very poor condition. I just can't rely on them so I will be looking for another main wholesaler to shop from
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July 2021 by Lea Vallmens
Unfortunately, I can not recommend K&D. The shop I work for has used K&D as their main supplier for years, but about 8 months ago and after our sales person screwed up an order for the millionth time we had no choice but to make a change. We were given a new sales person, but It's pretty clear this guy is burnt out or just flat out hates his job by his lack of customer service skills, his complete disregard for his clients needs and lack of respect for his customers.
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May 2021 by Kathy Harrington
I've had broken items, poor quality florals, deliveries that weren't shipped out or missing items. My sales rep is awful! She's forgetful and NEVER answers the phone! Takes days to return phone calls, if at all. I was told I would get replacement for broken item back in December and she keeps forgetting to put it in with my order. Then requested a credit and still no credit! Called twice last week and no return phone call! I need to be able to trust my suppliers and after giving the benefit of the doubt several times, I give up!
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December 2020 by David Dominick
Great customer service.
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November 2020 by Cami Brouse
Very disappointed in them again this year!!!! Ordered my spruce tips plenty early and was told no problem getting them. They were to be picked up yesterday and when I arrived was told they didn't have my order but for sure sat. Morning they would have more and could come down and get them!! I arrived and they said they were still putting my order together. After an HOUR of waiting they came out and said they didn't have them!! This is the worst customer service I've ever seen!!!!!!!
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August 2020 by E.A.W Tzipporah
My vendor , Andrea is so incredibly awesomea!!!!!The potted plants are always gorgeous! The variety in plants is great!The only reason I don't give a five is some times the cutflowers are less than stellar. But over all...I enjoy working with k&d....I love working with Andrea...she really is an awesome help..ALWAYS!!!
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April 2020 by Emmy Ross
We love getting florals from Koehler and Dramm for our wedding and event floral business Revel and Flourish. The selection is always stunning, and the staff is always friendly and helpful!
