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November 2023 by Google User
Came all the way from South Dakota to buy a different truck and got the privilege of working with Nate Bash! From the first contact until the last handshake I felt as though I was his top priority and his goal was to make the whole transaction as easy as possible and get me into the best deal he could. I would definitely recommend his help if you’re searching for you next vehicle!
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November 2023 by Blake Craig
It was very refreshing to buy a truck from a place that cared and had a family owned business feel, because they are, I had been looking for a couple months and from the start I was impressed with Olga, she knew her stuff, was not pushy, and was a great representative in making sure I got a good deal. Very impressed. I also valued Brian the general manager being present and actually trying to earn my business. I would recommend anyone buying a vehicle from Lincoln of Bloomington.
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November 2023 by Jill Behm
Just bought an Aviator and love the car and love the service I received from Lincoln of Bloomington. Lexi was wonderful to work with and made me feel truly valued as a customer. Overall a really positive experience!
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October 2023 by Cherry McNeil
Nate Bash is genuine, humble and excellent to work with! He was on point and detailed during the whole process. Everyone was very friendly we couldn't ask for a better service. If you are considering buying a car visit this location, they give top-notch services. We love our new ride and we will definitely refer this location to our family and friends.
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October 2023 by Nick C.
Read all the other poor reviews for this place and don't get your vehicle serviced here and don't purchase a vehicle. I used this service organization exclusively on 5 different vehicles that I purchased from this organization. I had frequent issues with their service and I am not going to jump into all of that as I would be sitting here writing this review for a long time. Just know that the issues are not what you would expect from service organization that knows how to treat customers. Most recently, they replaced a part on my truck wrong part and when I reached out to a sales manager there he looped in there support team and they didn't even take the time to reach out to me to understand what was wrong. I will say that working with Greg in service was one of the only reasons I continued to work with them as he seems to be one of the only people there that understands what good customer service is. So Greg, if you are reading this, maybe consider going to an organization that puts as effort into things as you do. I can't image that you are happy here. If you are considering going to this dealership, save yourself a hassle. They have been doing a poor job for 10+ years. (Outside of Greg)
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October 2023 by alicia wienke
My husband and I bought a truck from Tyler. He went above and beyond for us. We appreciate that he listened to us and our needs. He was not pushy at all. We had a few things that needed to be addressed and he took care of it all and then some. He also treated us to a great lunch! Thank you again Tyler. We love our truck! We would buy again from him in the future.
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October 2023 by Michael Caudullo
Olga was fantastic. She is one of the most responsive sale's rep I've ever worked with. She played zero games, and delivered on every promise she made. Finance was upfront and efficient. The absolute least painful car buying experience I've ever had. Thank you for the great experience.
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September 2023 by Nicki Urlaub
Sales team is great and make it easy and efficient to purchase a car. Olga was my salesperson and she was the sweetest!However, the service department is extremely slow, non-communicative and frustrating to work with. They really need a better system for project management and following up with customers! I’ve had my car in to be serviced twice since purchasing it and both times the service manager forgot about my car because my paperwork was “buried” under the pile on his desk and he missed it (at least he was honest i guess). I had to call back every day to check on the status of my car because they don’t initiate contact to give you an update. If it wasn’t that this was where I purchased my car and have free oil changes to redeem, I’d probably never come back for servicing my car here.
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September 2023 by Kai W
Nate Bash is not just a car salesman; he's a car-buying angel in disguise. From the moment we walked into the dealership, his warmth and genuine enthusiasm made us feel like family. Nate took the time to understand our needs, patiently answered all our questions, and guided us through the entire process with unwavering patience and expertise.Buying a new car can be a stressful experience, but with Nate by our side, it felt like a breeze. He went above and beyond to find us the perfect vehicle, taking into account our budget and preferences. His attention to detail and commitment to ensuring we were completely satisfied was truly remarkable.But what sets Nate apart is his passion for his job and his sincere dedication to helping people. It's not just about making a sale for him; it's about making sure his customers drive away happy and confident in their choice. His kindness and professionalism are qualities that are hard to find in the industry.Thanks to Nate Bash, we now have a car that not only meets our needs but exceeds our expectations. We're not just buying a car; we've gained a trusted friend in the automotive world. If you're in the market for a new car and want an unforgettable experience, do yourself a favor and seek out Nate Bash. He's the reason we're driving with smiles on our faces today.
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September 2023 by Arlington
After losing both of our vehicles in a house fire, Brian (in sales) worked with me for a couple of weeks until he found the perfect truck for me. He's a great guy to work with. Sara, who closed the sale with me financially, also did an exceptional job explaining all the add on options for the long term needs that I wanted for the truck. I was very happy with the professionalism and friendly personalities that Brian and Sara have.
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August 2023 by Dave V
I received a letter that said I could have the Takata air bag inflators in my Ford Mustang replaced as a mobile repair by Bloomington Lincoln. I called them, and even though they are over 20 miles away from me, they agreed to do the repair, and we agreed on a time. The morning of the repair, they called me, and explained that it would take them a little longer to arrive. The technician arrived in the revised agreed time window in a mobile repair van, and I gave him my car key. He replaced both air bag inflators in less than an hour. I inspected the car after the repair and found that there were no scratches, or other signs of damage on either the interior or exterior of the car. The car was never started or moved. Both the mobile service manager and service technician were courteous and pleasant to talk to, and the service technician did a great job.
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August 2023 by Zachary Abramovich
Simple, easy car buying experience with Lexi Ladd. Found a perfect combination for a Lincoln Corsair and Lexi had me in the seat driving home!!Had a trade in that was handled with the most ease, finances worked through quickly and thoroughly, with a simple to understand explanation of protection and extra service.Lexi then spent time with me to make sure I knew exactly how to get the most out of this beautiful new vehicle. Lexi was incredibly knowledgeable about the vehicle and made it a fun, unstressed experience, as well as Sara in finances, amazing team that communicated every step of the way!!The team at Bloomington Lincoln are friendly, clean and incredibly approachable. Very lovely waiting lounge with a relaxing interior.Thank you Lexi and Sara!! Will be paging anyone who’s thinking about a Lincoln to Bloomington! ?
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August 2023 by Rich Bollig
Matthew Richter Was very nice to to have as a salesman. Polite, Professional, Respectful of my time. Will refer friends and family to at least window shop there, and to talk to him, and hopefully he puts them in a new vehicle as well.
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August 2023 by Jacqueline Terlinde
Very positive and friendly atmosphere! Bought my car from Isaac and he was extremely helpful in finding the right vehicle for me. I could really tell he cared most about me and my families safety.
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August 2023 by Ericalynn Vojacek
Tyler Arch was phenomenal to work with. We were interested in a vehicle. He called us and answered our questions before we went to look at it.When we got there, we didn’t have a ton of time and he managed to get us through a test drive, purchase the vehicle, and have it detailed in two hours.We couldn’t say enough about Tyler- he is fabulous.Brandon in finance was also very quick and helpful! Thank you guys for allowing us to have such a seamless experience.
