-
July 2023 by Mercury Jones
Reposting, as my previous review disappeared.This shop gave me over a month's run around. They repeatedly promised to have my car done, and then never called when there were delays. In the end I sourced the missing parts for them just to get my car back.Total lack of communication, unprofessional, broken promises.In the end the repair was good, with the exception of a door handle incorrectly installed. But overall pretty good.I would not recommend this shop to anyone, because of the lack of communication and follow through.
-
July 2023 by John Grimes
I thought they did a great job fixing the bumper of my car. The bumper and the bar behind it both needed to be replaced. When I got my car back, it looked better than before and Zack was very helpful. He came out to explain what they fixed and give me the car back. I thought my AC light stopped working but he turned the fan on and it went back on right away. It's a silly mistake for me to make but it was cool that he came out and identified it immediately. Everyone here was friendly and professional. It's super convenient that it's next door to the rental car place too.
-
July 2023 by Billy Jack
Repairs done with ease. Great to have been able to pick up the truck with no sign of the damage that was done by Vandalism from the Criminal that hit my truck in the middle of the Night..??✔??
-
May 2023 by Bradley Cole
Had exceptional service on the repairs to the front end of my Subaru. Person at the desk walked me through the paperwork and repair process and the repairs were done quickly and with excellent care. Detailing of the inside and the personal card were also thoughtful touches that I appreciated and made my day when I got my car back.
-
April 2023 by Amy Jones
The repair was completed quickly and I was updated along the way. They partner with a rental place right next door. The car came back nicely detailed also.Services: Painting
-
March 2023 by David Gilchrist
Great shop and easy to work with. Thanks to Ricky for his excellent communication. Car looks like new!Services: Painting
-
February 2023 by Patrick Burns
Master Collision on a Lake Street, Minneapolis provides detailed excellent service. I would highly recommend them. Their work is outstanding and they keep you informed as the work is being done. When I picked my car up, it looked brand new both inside and out.
-
February 2023 by Kevin Riley
Really helpful in explaining process of investigation of damage and repairs. Kept me in the loop, and got my car back to me when they said they would.
-
January 2023 by R Charle Rollings
EXCELLENT repair work by Master Collision on Lake St after I backed my car into a concrete post. My car looks LIKE NEW! The detail cleaning afterwards was impeccable. ALSO, Rickey, Lisa and everyone else were super nice.Services: Painting
-
December 2022 by Kalia Vue
Did an amazing job repairing my car, repainted and cleaned everything and even fixed the rust on my car, looks like brand new!! Kevin was very helpful in keeping me up to date on repairs and cost. Would recommend
-
December 2022 by Damon Jones
GEICO sent me here after a collision (not my fault) and they worked on my car. Fortunately, the damage was mostly cosmetic, but they treated it seriously and did a stellar job. They detailed my car as well and I have no complaints. Would definitely recommend this shop, and I believe Theto was the guy that helped me out, so I definitely recommend him. No notes, will definitely come back here when I can to get some other stuff done to my car.
-
November 2022 by Vaughn Austln
They do excellent work, never had to bring my vehicle back because of poor quality of work.Services: Body & Trim
-
November 2022 by Emily McCombs-Manning
They do fantastic work and my car was absolutely spotless when I picked it up! Their communication throughout the whole process of repairing my car was very good as well.Services: Body & Trim
-
October 2022 by Necoa Baker
I would not recommended this company to anyone communication is awful and if you call to get a update they will give you the biggest attitude. I always had to call for updates and they make you feel so uncomfortable I would not recommend this company to anyone it was pure torture. Attitude was always given every time I called and you better better understand because how dare you ask questions they will give u such poor treatment I mentally felt exhausted after dealing with this company don't ever use them .Service: Body & Trim
-
September 2022 by Jose S.
Someone scratched my car on the back drivers side leaving a dent on the panel, called my insurance and they recommended me master collision. They fix my car and looks like nothing happened, very nice people, very responsive on the phone, very recommended.