Mattress Firm West Lake Street offers a welcoming shopping experience with a team dedicated to helping customers find the perfect mattress for a good night's sleep. Their Sleep Experts® are highly trained, spending over 200 hours to assist shoppers in selecting the best mattresses, bedding, and essentials tailored to individual needs. Customers appreciate the knowledgeable staff, especially Richard and Asher, who provide clear, honest advice without pressure, helping customers stay within budget and explore options they hadn’t considered. The store features popular brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, all offered at competitive prices with the Love Your Mattress Guarantee®. Delivery service is efficient, friendly, and professional, with associates arriving on time and completing the setup quickly. Overall, customers highlight the excellent customer service, with staff members going above and beyond to ensure a positive experience. The store’s commitment to quality and customer satisfaction makes it a trusted choice for those seeking a new mattress.
Asher is so helpful and friendly. Making everything so easy and fast.
October 2024
Thomas was very helpful, friendly, and got me a good deal on the mattress I was looking for
October 2024
I had a great experience looking for a bed at Mattress Firm. Richard was very informative and helped me choose a suitable bed within my budget. I highly recommend shopping for a bed there.
