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December 2023 by Connie wojciechowski
THANK FOR A GREAT PRODUCT AND FOR BEING A GREAT COMPANY.I have owned and given as gifts many items from this company. My husband loves his moosehide slippers and was in need of a new pair. This on December 3rd I purchased him a new pair for Christmas, they were delivered on the 8th, but taken before I got home!!! I was devistated...I am retired and on a fixed income. This was really gonna hurt. I wrote the company an email and explained my delimma. To my surprise they refunded my account and I was able to order him another. How impressive is that. He will be soooo happy to get his new slippers. We are lifetime customers FOR SURE.
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November 2023 by Philippe Satre
Transaction made from their website hacked by a fraudster who sent me a false invoice and collected the amount via Paypal....After contacting customer service, the company washed its hands of the matter and refused to acknowledge a possible security problem on its transactional site....So... Be careful !Too bad !I won't try another order on line
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August 2023 by Pat Hogan
I buy a pair of their driving mocs every year to wear around the house...better than any slippers I've ever bought.
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July 2022 by Jamie T.
Shoes are not always true to size, and sometimes need a little wearing in. Overall I have been happy with my purchases. The leather is great quality and Ive had great customer service. Ive returned an item for a different size and the company has been easy to work with when I received an email for 10% off and it was not applied at time purchase. I called the company and spoke to a representative right away to was able to help me get the discount applied. I love Minnetonka. Those who dont are not using their resources correctly it appears. ***************************
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January 2022 by Al Endres
Fine product, but customer service is a nightmare. Would not provide a return label, has been unresponsive and unhelpful. Very easy to get in touch with them when I'm giving them money. The moccasins I never received (but Minnetonka is happy to keep my money for!) aren't worth the trouble
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August 2021 by James Eúbank
The moccasins are good quality, but the customer service is not. My online order did not fit so I wanted to exchange them. First I was required to set up an account in order to do an exchange. That should not be a requirement for making an exchange. In setting up the account I was required to provide irrelevant information such as my birthdate. I declined to set up an account because they asked for too much personal info. They had also sent me six marketing emails in a 24-hour period before the "unsubscribe" button finally worked. Overall, too complicated and not user-friendly. I'll look elsewhere for moccasins.
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June 2021 by Mainelle Moore
It's was alright working there I just wasn't ready to work there at the time
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April 2021 by Ryan Jackson
After wearing through the insoles due to being home 24/7 I was unable to find insoles for purchase on their website. So, I reached out to their customer service. They sent me a fresh set free of charge and I couldn't be happier. Really comfy and durable slippers and fantastic customer service. A++
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November 2020 by Javier E. Guzman
Bought some Casey slippers, I was really excited but that went downhill really fast. As soon as I tried them on, they felt like a 10!(im a size 9) and the comfort wasn’t really there to begin with, it felt cheap and not worth the $50. If these were $20 I wouldn’t mind. The company tried reaching out to me and giving me excuses as to why they fit the way they fit... really? Y’all must visit the beautiful and talented indigenous people from Mexico, they handcraft them with such precision to fit your foot, it’s a beauty. Will be avoiding this company. Wish it were different.
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September 2020 by Thomas Kidd
Ordered a pair of slippers from this Minnetonka, and when I tried to tighten the shoe with the rawhide strips for in it, they broke, BUT I called Minnetonka Moccasin Company and talked to Linda, and she wasted no time ordering me a replacement set of strips to my door. It was frustrating to find out the hard way that the strips are more for decoration than actual tightening, but the ease I had in replacing them is unheard of at other shoe stores, and really made my day.
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September 2020 by Sue B.
I recently ordered a cute pair of sandals from the company it's self. The store I was going to buy them from didn't have my size. I have a lot of sandals that I have bought from other stores & I wear a size 8. Which all of my sandals are. But these came & didn't fit I paid for shipping to get them. I get it. But on returning them they charged me 8.95 to return from the original price of the sandals. Not only did they NOT fit like all the rest of my sandals but I lost $8.95 to ship them back. And yes all the other sandals I have are from them. So not only did they not fit me like they should, I lost money on the return. Not cool & never again! Buyer beware.
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August 2020 by Rarick W.
Love every pair I have ever bought from them! Called for replacement laces and they sent them right out. Nothing but good things to say!!
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May 2020 by Donna Turner
I started wearing Minnetonka footwear a few years back when I received a pair of indoor mocs as a Christmas gift. Then I got hooked. Bought several pairs of hard-soled mocs and boat mocs and got dozens of compliments. Then I bought the new slipper/slides a few months back....oh boy, they hardly ever leave my feet! Soooooooo comfy! I have arthritis in my feet and they feel better than barefoot...I wear them so much I will be buying new ones soon. Minnetonka is my "sole source" (pun intended ?) for my feet.
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March 2020 by David Yang
Very laid back place to work at. I met some very fun and caring people here. Probably one of my most favorite jobs, people are laid back and friendly.
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January 2020 by Barry H.
I have about 25 pair of moccasins from them because they are a quality product, reasonably priced and the company stands behind what they sell. In fact, I was experiencing a problem with a pair and Rick immediately sent me another new pair. I have some my shoe-maker put new soles on for me so I could continue wearing them for years. I enjoy both hard and soft soles, moose, Deer skin and others; and especially enjoy their fleece lined Mocs with the cold weather we have in Texas right now. I have bought shoes ranging from $35 to $190 and never been disappointed, and it has come to the point where I really have no desire to where all the other shoes I have and reach for my Mocs every day. Business formal to weekend casual, I'm all over it like white on rice. Buy a pair and like me, you will get hooked by their comfort and practicality. As a Trier of Fact for 17 years, I have no reservation in recommendations Rick and our Friends at Minnetonka. I started wearing these shoes about 45 years ago, they started selling them in a little single room in Palm Springs where we go hang out on the weekends from time to time.
