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“Jay was the best. On vacation, phone dropped and screen broke to the point of no use. He was able to install a new screen as well as a film protector. Highly recommended, phone was good as new in less than an hour. Support local, years of experience and knowledge and so happy he was able to save us”
“I got a warranty repair done here to replace my Pixel Pro 7's screen due to some dead pixels. Since warranty repairs from Google require a genuine part, they had to order the new screen. I was able to come back within a week and the folks here had it repaired in about an hour. They also installed my screen protector for free. The staff were professional and polite. I'd come here again if my phone needed another repair!”
“Excellent customer service. He was patient with me. With my phone phone issue although I am not a t Mobile customer.botgbof the guys help me with not only a phone but my Internet service as well . Thank you for the service great customer service.”
“This was my first time purchasing a phone from the AT&T Store. I previously purchased my pre-paid AT&T Motorola phone from Target in Minneapolis, but they no longer carry Motorola or AT&T plans. This is my third AT&T pre-paid phone and my fourth Motorola product. Very happy with both brands and phone services.”
“They helped me out so I don't have to pull money out and put it on a NetSpend account. They did give me a automatic payment from my reloadable card and it comes out every month. Thank you very much it means a lot to me. You made my day!!!!!!!”
“Oh my Josh and Jake were the best! They were so patient with me and so very helpful. I am a new customer and will be sure to visit this store going forward. Some of the best around!”
“I always go here to get my phones and accessories and pay my bills. Bro always come thru. Appreciate them alot. They do it all. And they got everything literally one stop shop.”
“Need more on how to deal with handicap ♿️ costume. Acknowledging them when they come to your business. It would be helpful IN the future thank you very much.”
“Bryan was a huge help! Went to get new phones and he was awesome! He walked through everything and 'fixed' issues with my account that was set up with the Roseville store w/ manager Amber whom was a mess to work with. Even though still a bit miffed, Bryan explained everything and was so patient and efficient. Hard to believe the astronimical prices on these phones and carrier charges its unreal. But here we are paying them”
“The service provided in this store is excellent, Melissa, I think you lack empathy, and a lack of patience, there are always people waiting in these places because they are for customer service and they are not VIP places where you reserve your space by appointment and they serve you instantly... the girl serves you in the best way and has a lot of kindness and quality in customer service.”
“Kevin has the best customer service hands down if you need a phone or anything to do with it come here. Ask for Kevin he'll help you with getting back connected”
“I'd like to share my opinion with my experience of your store on Cedar & Lake street Boost mobile store,your employees have the up-most respect as well as over & beyond the on demand answering questions , on top of things.I am gonna be bringing my service and give my friends and family have them with my reference to give you there business too”
“Great service received by the employee!! Good device prices and plans !! Love the chance metro is giving us to get free phone ! The rep really broke down everything to help understand the new prices for plans and the upgrades after time! Thanks Yvonne”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“Got a little too Mikey dropped my phone and an associate there I can’t remember his name but he was a big dude. But he’s the one dude at that location that I would go to ask his opinion. As a lifer with ATT, some people are just good people. And they don’t need a plate appearance to get on base or a strikeout. Some are just a cut different. Ahead. Behind. Moral: different. In this context is 5/5 but shh it’s okay. -SK”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“I was very happy with the customer service I received. However, for people with sensory issues, be warned that the music in here is very loud for sensitive ears and there are some very bright lights as well. My suggestion is to bring earplugs and possibly sunglasses, and bring a book in case you have to wait for data to transfer!”
“I was overwhelmed trying to find the right mobile plan for my 5 employees. The manager took the time to sit with me and explain all the available options. Thanks to her, I found a plan that fits perfectly and is cost-effective. I’m very happy with the service and the plan I chose!”
“(Translated by Google) Evelyn sold me the cell phone I wanted and gave me excellent customer service.(Original)Evelyn me vendió el celular que yo quería y me dio muy excelente atención de cliente”
10AM - 7PM
200 W Lake St Ste 196, Minneapolis
Mobile Phones
“I came in with 3 phones in mind and he recommended the cheaper one. He didn't have that phone in the store and found one in another store close by. Very good service.”
“Excellent authentic Mexican food with a fully bilingual staff! The food that I had was juicy and delicious! I love their tacos and burritos the best, but I like to try a little bit of everything on the menu! The best place to get Mexican food in town at a great price!”
“I came into T-Mobile to switch from Verizon and I was greeted and helped by T-Mobile rep Zack and manager Derick they were so helpful and so nice the customer service here is amazing they were quite busy but they were able to help each customer with the needs the came in with in a very fast and professional matter I 1,000 recommend coming to this store and getting helped out by any person that works their all of them were very helpful and I thank the manager Derick for going above and beyond in his leadership role and giving the best customer service in a busy environment”
“Santiago went above and beyond helping me call my last phone service to cancel because I was anxious. He was really kind, understanding and thorough. Thank you Santiago for being so awesome. I will definitely recommend your store. Good vibes.”
“My account was messed up because of the customer service representative who I called online and couldn't find anyone to help me until I came to the Metro by T-mobile store on Lake and Bloomington.
They were able to help me retrieve my old number and reorganize and correct my account.
They are the best and I'm coming back to this location anytime I need help with my cell.”
“Last week I experienced less than good customer service HOWEVER yesterday (6/30/2021) I had an EXCELLENT experience. He was able to work through the few small issues with my account, he was very helpful and explained things in a easy manner that I could understand. I thought it was going to be an unpleasant situation but it turned out to be easy and quick. I have dealt with the same employee a few times and every time he has been outstanding to work with.”
“I stopped in to this place the other day to get my phone fixed. (I needed a new sim card) I handed my phone to the man and told him what I needed. He went right to work? 15 minutes later he got up showed me that it was now working. I paid the man and left. Great service!!”
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“The guy working was very knowledgeable about phones he helped me fix my issue. Very helpful ❤️ .. I would recommend this place to anyone needing any kind of phone repair”