Monkey Wrench Productions provides lighting, sound, and video products and services in the Twin Cities, boasting the largest inventory of entertainment products. If an item is not in stock, they commit to finding it while striving to meet budget, deadline, and expectations. The staff is described as amazing, friendly, insightful, knowledgeable, and helpful, going above and beyond for customers. They are quick with advice and knowledgeable of industry standards. The shop is consistently helpful, often having necessary supplies and parts in stock. Repair experiences can be mixed. The technicians are honest about challenges, such as hard-to-find parts for older equipment. They operate in a cost-effective manner, sometimes delaying work to avoid inflating a bill needlessly if parts cannot be sourced. However, communication during repairs can be frustrating, with customers sometimes feeling kept on the line without clear updates. Despite this, their intent to save customers money is acknowledged. The business is highly recommended for service, repairs, and questions.
