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January 2024 by Joe Tracy
Great service
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November 2023 by Bleach Stain
I originally purchase a Optima RedTop battery here two and a half years ago, within 9 months it was dead and swapped for another, within 6 months that second RedTop also died, was brought back, and swapped out for yet another RedTop despite my inquiring about upgrading to a YellowTop instead. Fast forward 8 months and now the third RedTop is totally dead too.I’ve gone through the vehicle these batteries have gone in with a fine tooth comb after the second battery went out (to rule out that the car was killing them).I replaced the alternator with a new one to no avail, replace it with the rebuilt OEM one that was on the car originally also to no avail, I replaced the alternator charging cable with a higher quality/thicker one, I cleaned all my ground points and spent at least 120 hours trying to track down a potential phantom parasitic draw that kept killing these batteries, only to find that there was absolutely no parasitic draw whatsoever.Not sure if your entire shipment of Group 34 Optima RedTop batteries was absolute trash, but I’d like this resolved via replacement with a Group 34 Optima YellowTop. I will gladly update my review if this is done for me to ensure high quality customer service, because having to replace 3 different and very expensive batteries in 2 and a half years is absolutely ridiculous to anyone you could ask.
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September 2023 by Nate Mortenson
Awesome service. Employee was super helpful, really kind, and helped me pick out stuff needed for an oil change.
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September 2023 by Dennis Dozier
I look every where for,, a 7,10,&14 millimeter sockets for my motorcycle,,it wasn't until I came to napa,,on lake street in south Minneapolis,, that the search was greatly narrowed, that told me exactly where to go to accomplish my goal,, that consideration, and care,, that integrity of service,,is hardly found in. Customer industries today,, for that I'm truly grateful
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June 2023 by Ihunktowan Spierre
Awesome place fast n friendly serviceGreat prices
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April 2023 by Scot Mahan-Miller
Good location and a nice parking lot, the employee I worked with helped me out a lot with options for what I was looking for.
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February 2023 by Jeffrey Knecht
Store is always closed, even during normal operating hours. You cant trust these guys. Poor customer service. So done with this Napa location.
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November 2022 by Brian Wicks
Not only is this place over priced. But they wouldn't return a part that I bought and didn't need. If $50 is what it takes for me to never shop with them again I think I got off cheap.
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August 2022 by Tom McComas
I ordered brake pads Saturday morning about 7:30 it said they were in stock and I should wait for an email before I come and pick them up. I received the email that same day at 3:30 but most of the day was done by then. I don't understand why it takes so many hours to fulfill an order. Apparently, Napa prefers people to come in the store to buy stuff instead of ordering it online and picking it up.
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August 2022 by Derek Esh
Good customer service plus I got a free hat thx
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July 2022 by tony zambrano
I when today to pick up the order but when I get there I ask for the order tell me the order was not ready I asked the person again I have to cancel the order then other black person come start yelling for no reason I never back to this store because they don't no how to treat a costomer I have to report the company too
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February 2022 by Sunshine Daydream_Crystal
They are always nice to me!
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December 2021 by jennifer earley
I went here after the snow storm claimed my windshield wipers. RIP. Walked in was helped right away, thank you Dean. Amazing got me what I needed immediately and very courteously. Even came out and help me put on my new windshield wipers!Would go back 10/10
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October 2021 by Innokenty Zavyalov
Very helpful and courteous
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September 2021 by Onri Jay Benally
Went to look for a 40 Amp ATC fuse and found a 5 pack. 10/10 would recommend for fuses.
