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April 2024 by Jazmine Meza
they take so long to give you your food. i waited over an 1hr just for some mac & cheese?♀️ but the workers are nice but they are very slow
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April 2024 by Tatyanna Lewis
I came in today around 12:40pm and the girl who took my order was so nice and bubbly was a very refreshing experience I wish I got her name darkish hair white girl young. Thank you for the birthday wish on my receipt.
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February 2024 by Justin Flack
What is the point of online only. Me sitting in the lobby ordering online with the guy at the register just standing there
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February 2024 by R B
Need a new line up of day time staff and management!
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February 2024 by MR OBSA
When 1,I was ordering the food customer service or cashier was not a friendly. 2,After I ordered my food 3,my meal took longer than usual even though it wasn't busy at that moment. And the cooker was standing there chit-chating rather than preparing my food. 4, at this restaurant they serve my on an clean tray 5, when Asked cashier she start arguing rather than solving problems.
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January 2024 by Ira Baker
They staff had always been great, I come here weekly, and they are always attentive and courteous today. I actually made a mistake. My order not only did they fix it for me, but they said it was merely to make sure I remained a satified customer. That's how customer service should be. I already was planning on continuing to come, but now I'll be there more often. Sarah and Wayne are great. I don't know what they make, but it's not enough. They are a big reason I keep coming back
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January 2024 by amanda tate
Sara is so fantastic. There have been times when there have been either a mistake on order and door dash didn't diliver my food and she has been so accommodating. I think she goes above and beyond for customers and if there is a mistake made she goes above and beyond to make it better. I appreciate her customer
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January 2024 by Lauren Hanson
I was in noodles & company (Crystal MN)i ordered in store and did not receive my small mac & cheese, it was paid for and still not an attempt to make it. I waited for about 40 minutes still no food was made in my order, although I did receive my beverage the rest of the order was still not there.we asked them if it was going to be ready soon and the cashier simply walked away and went to talk to the manager, she ignored us and went back.I understand that it was busy in there but I heard some employees make some comments about the amount of people there and how they wanted them to leave. Personally the food is good but the employees there were rude and not willing to listen. They have lost my interests in that specific location, I will not be ordering at the Crystal Noodles & Company anymore.
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December 2023 by Katelynn Olson
I absolutely love noodles & company, my orders are almost always correct. Today however…they were not right, I ordered twice thinking my second order would fix the first order and it did not. BUT Sarah was very very helpful and I literally want to cry because she was so kind and fixed the situation. This will NOT stop me from ordering from N&C, thank you Sarah!!
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December 2023 by Kevin Ward
Rose gave me the highest quality customer service I have ever bared witness to in a fast casual restaurant. She was professional, pleasant mannered, well groomed, and when the modification I wanted to make to a dish was not allowed, she was able to modify a completely different dish into my desired chicken parm tortellini. Not to mention the Coca-Cola freestyle machine, which is the only place I am able to get my favorite soda. It was a wonderful experience, and I will be coming back as often as I can allow myself to eat pasta!Kid-friendliness: Don't bring your kids here. I mean, it is an absolutely appropriate place for you to bring your children. They have children's meals and EVERY kid loves the Coca-Cola Freestyle machine, but I come to this restaurant often, and I am not a fan of children, so if I see your children there, I will disregard them entirely, and pay them no mind. Mind over matter, as in, I don't mind because they don't matter.
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December 2023 by Crystal Nova
I have had nothing but wonderful service at this location. The staff and manager were very friendly and helpful, and gave the impression they cared about me as a customer. I saw other reviews who were not impressed with the service but that has not been my experience.
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September 2023 by Chano
It was super smokey, to the point I had to leave. Which is unfortunate. However there was outdoor seating.But my partner said the breakfast sandwich was amazing.
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September 2023 by Trina Hanna
I personally love noodles and company. Sadly this location has been disappointing a few times. They do not add enough sauce to pad Thai in the 1st place so I started asking for extra sauce. They either say they added it in which still isn't the proper amount. Or completely forget it and I do not get it. I called and the female manager( I think her name was saye) she was rude and had zero customer service
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September 2023 by Andi Reitan
I recommend the coon rapid Minnesota location!! This girl deserves a raise and a half! This is my second order that I received an encouraging note on the top! We need more of her! I called the store itself but I believe this deserves more acknowledgment!!!
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August 2023 by Chet A.
Noodles were hard, hardly and butter and no alfredo sauce. Walking in the first time was scary and left.
