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March 2024 by Sarah Abuisnaineh
My bread was burnt and tasted so old.
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March 2024 by Latalia Margalli
My soup was cold one of my soup was clumpy my sandwich was made incorrectly they only had hot drinks cold coffee and I believe unsweetened tea the cashier was nice but I don’t recommend this
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January 2024 by Allan Clemens
Food was fine, kiosk was totally disfunctional.
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December 2023 by Ruby Kelson
The lemonade is to die for.
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December 2023 by Jennifer M.
Came help but to love everything this franchise has to offer, well worth the high price, return back high quality food and excellent staff
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November 2023 by Mark
It’s Panera ‘Bread’. So your sandwich is heavy on bread in proportion to what’s inside it. Just what overweight America needs.The bread is chewy. I think it’s supposed to be that way. Service is good. It’s clean. Looks like they use real cheese.It’s ok, but there are a lot of other places I would rather get a sandwich at.
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November 2023 by Kao Xiong
$18 for a sandwich with paid extra chicken and it’s flattered then 2 sheets of paper. Very disappointing on the inconsistency of this place.
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October 2023 by Ashley K.
Happy that this restaurant is here at the hospital as the hospital cafeteria has been under construction and food options are limited. However, since this is at a hospital, many sick and elderly people come here to eat. There is a member of the staff that YELLS VERY LOUDLY the names of orders that are ready for rapid pick-up, and it's very disruptive to the atmosphere. On days when this staff member isn't working, it is a much more enjoyable place to eat as someone isn't yelling throughout my whole meal. There is a screen that has the list of names and orders that are in progress or ready, and it's updated instantaneously - meaning the person yelling is not necessary. Otherwise the rest of the staff are very nice and pleasant, and my food always tastes great.
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October 2023 by Aidan Salmon
Panera Bread, in my experience, has consistently fallen short of its reputation and price point. Let's talk about the pricing first—it's exorbitant for what you receive. A simple sandwich and soup combo can easily set you back $15 or more, which is considerably higher than what you'd pay at other similar establishments. The quality of the food simply does not justify the price.Speaking of quality, Panera's offerings have been consistently underwhelming. The menu boasts healthy and fresh options, but more often than not, the ingredients lack the promised freshness. The vegetables in the salads often seem limp and uninspiring, not reflective of the "crisp and vibrant" description on the menu. The sandwiches, while offering a variety of flavors, tend to lack a wow factor, with combinations that feel pedestrian at best.Moreover, the service at Panera has been lackluster. Orders take longer than expected to be prepared, even during off-peak hours. The staff seems disinterested and sometimes even rude, making the overall dining experience far from pleasant. It's a stark contrast to the impression the chain tries to convey of a welcoming and customer-focused establishment.The atmosphere within the restaurant often leaves much to be desired. It can be overly noisy and chaotic, making it difficult to enjoy a meal or conduct a conversation in a relaxed manner. The seating arrangements can also be cramped, making it less than ideal for a comfortable dining experience, especially during busy hours.In conclusion, Panera Bread disappoints on multiple fronts. The prices are steep, the food doesn't live up to expectations, the service is lacking, and the overall ambiance falls short. Considering the abundant options available in the market, Panera Bread should seriously reconsider its approach to providing value for the money its customers spend.
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September 2023 by Moiz Khan
This is a Panera within the hospital building. It is nice to have multiple ordering kiosks for self help. Ordering through the kiosks is easy and intuitive. Food is prepared quickly. Tomato basil soup is good especially on a cold winter day to warm things up.
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August 2023 by Patricia B.
I had a great sandwich with friendly service at this Panera location. It was a bit amusing, though, because all I wanted was a simple turkey sandwich with lettuce. When I placed my order for the basic sandwich, the staff seemed surprised and started listing all the items I didn't want, like tomato, onion, mayo, and mustard. When they called out my order, they chuckled and said, "turkey sandwich minus tomato, no onion, no mayo, no mustard, etc." It was a lighthearted moment, and as someone who doesn't frequent Panera often, I found it funny how entertained they were by my specific request. At the same time, I realized that my straightforward order might have been a bit unusual. I chose this Panera location because it's situated in a hospital and offers a slightly elevated dining option compared to the cafeteria.
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August 2023 by Gennie L.
I order here often during my work breaks. My go to is the Mac n Cheese. It's so good and tastes like no other Mac n Cheese. It's super busy during lunch and the restaurant is often filled with medical staff since it's located in Abbott Northwestern hospital. The staff are super nice but their orders are often late. There's plenty of seating and even during the busiest times, you'll be able to find a table. Overall rating: 7/10
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August 2023 by Crystal Lilly
I was her yesterday and got a FULL size service of tomato. It was such a wonderful experience yesterday, I ordered the EXACT same thing but this time I feel like I got jipped on my soup. I showered cashier and she acted like it was no big deal. If I am paying $5 a bowl for soup, I want a full serving! I'm highly disappointed as I was just getting to know the menu here!
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August 2023 by Dakota Brien
Fucked up on my order. Left my garbage at the table!
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August 2023 by Dakota Brien
There were only two kiosks working. I will stick to a sack lunch or the cafeteria.
