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April 2023 by Moe H.
Very good service, friendly, and has always done a great job with our clothes.
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October 2022 by David Kapostasy
Fantastic, reasonably priced. My winter coats went from unpleasant smelling to like new fresh.
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April 2022 by Bart Carrigan
I recently took ten dress shirts to pilgrim dry cleaners and was shocked at the price when I went to pick them up. They did not offer me a receipt so I have no idea what I was charged for but $120 for 10 shirts seems like a lot to me.Edit: thanks for the response stating that you were following the care instructions on my shirts but I find it hard to believe that cotton is a “specialty care” item and in fact most other dry cleaners recommend laundering cotton shirts. Here is a quote from another dry cleaners website, “Very few people know this but the typical dress shirt is not dry cleaned, it is laundered. The reason for this is that most dress shirts are made from cotton, which responds best to cleaning in water. Fortunately, our laundry service is equally as good as our dry cleaning service.”Thank you for charging three times as much for what should have been a $40 bill.Also interesting that none of your pricing is on your website
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February 2022 by Jeremy Kocke
Really enjoyed having a dry cleaner next door to my home, I’ve used them several times for suits which was never over $25. but the pricing here is ridiculously expensive and unreasonable. $38 for four neck ties to be cleaned.When I saw the price come through on my confirmation I couldn’t help but be offended.Positive about this place is the staff, after chatting with Tiera, she was able to help me reduce this crazy cost down. Lesson learned, I’ll dry a mile down the road to have my clothes taken care of, where the prices ARE UP FRONT AND AVAILABLE TO SEE and are not RIDICULOUSLY HIGH !Thank you for your kindness Tiera, (sorry if I didn’t spell you name correctly) won’t be using Pilgrims drying cleaning again!!!!
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December 2021 by Mark M.
Super friendly, capable, well-trained staff. Excellent use of technology (got SMS when my order was ready). And okay prices for perfect results!
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June 2021 by Elyse Erickson
I am very impressed with the customer service from the Pilgrim Cleaners Team (Specifically Daphne). I brought in a curtain panel that had a tough stain and in the process some thing went wrong. She followed up quickly and resolved the issue for me in such a professional way! I will always be a Pilgrim Cleaners customer! Thank you!
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August 2020 by James G.
I came here because they had good reviews and were close to my new place. I dropped off 3 suits for dry cleaning and 13 shirts for laundering. I paid $60-70 with a coupon - would've been on the pricey end without the coupon. When they gave me back my suits, they forgot to include the pants and I only got the pants back a couple weeks later after I realized the suit bags they gave me only had jackets inside them. Thankfully the pants were still hanging in the shop. They also broke a button off one of the jackets, and when asked to replace the button sewed on a random plastic button rather than the spare metal button attached to the jacket (???). While the staff was very nice too many things went wrong to use them again.
