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October 2023 by Lee Sparkman
This place is clean & the location is great. My initial review was bad & based solely upon the manager who is no longer there. Your experience Im sure will be a pleasant 1 now & I definitely will use them in the future.They do read your reviews & your input matters here. Thank you Public Storage!
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October 2023 by SoCal Engineer
LITERALLY HAVE TO FLY TO MINNEAPOLIS BECAUSE THESE LYING FRAUDSTERS WILL NOT CANCEL A UNIT OF STUFF THAT WE DONT WANT OR NEED. IF YOU CALL MILLIONS OF TIMES YOU MIGHT REACH SOMEONE BUT THEN THEYLL JUST LIE ANYWAYS.
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September 2023 by Debra F.
Professional service, clean environment decent price, I felt safe going unto my unit.
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August 2023 by Mohamed Omar
Mr. Jordan helped me get my first storage unit he has the best customer service and made my day so much easier may allah bless Mr.Jordan bowie
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August 2023 by Lucy Flor
The manager, Calicee, does an excellent job managing the building and is very helpful with any questions/concerns you may have. Carlos is also a friendly face on the staff. Building is kept clean, riff-raff to a minimum, and it's a secure, quiet place to store your stuff. Ending the contract was a breeze, too, and I had no issues while renting a unit there. I would rent from them again.
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August 2023 by jeremiah harvey
The experience Mr Jordan has excellent professionalism and service was outstanding I'm very happy with the outcome and appreciate his time and effort five stars for this guy thanks
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August 2023 by Venkatarao T
Ample well organized storage space offered at reasonable rent.
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June 2023 by Liz Paul
My advice: find a different place to get a storage space!!! This one is absolutely terrible!!! Customer Service is absolutely non-existent. Even during open hours the office is always locked and there are never any employees around to help you with anything you need. The carts are locked up. Without a customer service person to help, you can't use them. I called four times during office hours asking for help. I left messages all four times. No one called me back.
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June 2023 by Liz P.
I also wish I could leave 0 stars. I should have read the recent reviews. My advice: find a different place to get a storage space!!! This one is absolutely terrible!!! Customer Service is absolutely non-existent. The office is always locked and there are never any employees around even during open hours. I called four times and left a messages saying I was there to get my unit. No one called me back. The carts are locked up. Without a customer service person to help, you can't use them.
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June 2023 by Ed Hubble
Thought we had 24/7 access but guess not.
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May 2023 by Bethany W.
I wish I could leave 0 stars. I arrived for a check in after having completing all my paperwork and paying up front. online, the day before. The office was locked and there were no employees around even though it was during open hours. I called twice and left a message saying I was there to get my unit. The code I received in the app didn't work and instructed me to talk to the manager. I waited almost one entire hour for this woman to show up. In the meantime there were countless other people coming and going - most without bringing belongings. After talking to one of them I discovered it is quite popular with the homeless. I'm glad they have a spot, but I do think that a transient clientele merits more monitoring, not less. Still no manager until someone pressed the alarm in the elevator to get her back in the office. She didn't believe my entrance code didn't work until she tried it herself and found out I was correct. Even then I received no apology and no courtesy from her. Run, don't walk away from this place! If I hadn't made the mistake and paid up front I certainly would have!
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May 2023 by Bill S.
The customer service rep at the desk was great, very helpful. She had to fix a few things that weren't working properly with codes and locks that was the downside. The units were clean, as was the facility. VERY secure.
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March 2023 by Angelette Crumble
Staff were patient courteous and interested in the customer being happy with their experience
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March 2023 by Edward Landvik
I think im being scammed. I went on the internet for a deal on storage place. and they told me I got one for $24 a month. So I went their and rented one. the next month instantly it went up to 38 dollars. And now it's all the way up to 54 dollars a month. Stays firm in the price that the price is not supposed to change.
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March 2023 by Edward Landvik (Big Ed Mastoffa)
I think im being scammed. I went on the internet for a deal on storage place. and they told me I got one for $24 a month. So I went their and rented one. the next month instantly it went up to 38 dollars. And now it's all the way up to 54 dollars a month. Stays firm in the price that the price is not supposed to change.
