-
July 2023 by Jarrod H.
While they did replace the water pump and find the exhaust leak, the repair left more work for me and took entirely too long. I made an appointment and the car sat for 4 weeks before it was looked at, then sat for 4 more before repairs were started. I picked it up 9 weeks - 1 day from when it was dropped off. I park my car in the garage, so there are no bird droppings on it. There were when I picked it up! When they changed the exhaust gasket on the drivers side, it loosened the dipstick tube. I cannot even drive my car until I figure out how to fix it. I would take it back, but I don't have another 9 weeks to wait.Do not expect to get good customer service. And it will cost you. I have never been pleasantly surprised at a bill from them. They can probably fix your car though. They must be interested in more expensive cars than I have, but it is hard to find a place to get a 30 year old car worked on.
-
May 2023 by MN Fledermaus
Great establishment! Tons of experience. Mark and his crew are tops!
-
January 2023 by Antonio Reynero
Very disappointed, I scheduled an appointment way in advance with Quality Coaches in early summer 2022, to bring in my 1967 Oldsmobile Cutlass Supreme. They kept my car for several weeks and never finished the job. They were meant to upgrade the instrument panel and install the dashboard. To avoid any damages, I provided them specific instructions on how to install it. I specifically told them to remove the steering wheel and front seat when working under the dash. They called me weeks later to come pick up my car, and sure enough, the wipers button was disconnected. They also scratched up my freshly painted dash frame and left a large boot scuff mark on the inside of my door. They clearly did not follow my directions. The job appeared to have been rushed and thrown together in a hurry. After picking it up, I called twice and never received a response. I did get the opportunity to talk with the scheduler, who was rude and condescending. I have yet to hear back from them. Now this shop was recommended to me by one of their regular customers and I don't doubt that they are a good mechanic shop, but when it comes down to classic and fragile parts, this is not the place for you.
-
November 2022 by Kate Beahen
I got a flat tire outside of their building RIGHT as they were closing. Even though they were done for the day, they offered to move my car and get me new tires the next morning—and the next day, it was done before lunch! Such king, efficient and affordable people. I was so, SO grateful!Service: Tires
-
November 2022 by Howie Lewis
Mark knows MG Midgets and has done a great job on my 1974.
-
October 2022 by Julia DePew
Quality Coaches rebuilt two two barrel carburetors, repaired the wiring to the coil and rebuilt the brake cylinders on my 1940 Ford. The quality of work is exceptional and the customer service reminds me of the service I received many years ago, just incredible. Thanks Matt!It is no wonder that they are celebrating fifty years of restoring peoples dreams. Thank you Mark.CharlieServices: Brakes
-
October 2022 by William Kuether
Boy if you've got something from across the pond this is the place to bring it!Anything w Lucas electronic or Smiths instruments needs to go here...
-
July 2022 by Raúl Galarza
This was the must expensive oil change I paid in my whole life, you charge me $159.99 for labor to “check” things that you can check at the same time to change the oil, and you charge me $116.64 for “parts” and $15.68 for “supplies”, and the cherry in the cake was 3.5% credit card surcharge for pay with a credit card with out notice, your web site don’t says anything about this charge, there in your place there aren’t neither any add saying you would charge for pay with a credit card, I’m totally unhappy with my experience with you, I would never get back and of course no recommend your service.
-
November 2021 by Patrick Scully
Great staff, friendly, pleasant and knowledgeable! I can’t recommend them highly enough.
-
October 2021 by Thomas Ruwart
Fantastic place to get everything / anything you need for your vintage British car.
-
June 2021 by Kendra Lewis
Great owner and team of mechanics.
-
June 2021 by Emory B.
I have been working with Quality Coaches for 9 years and anytime I have a repair for my 37 Chevy they are able to repair.
-
June 2021 by Orrin McGill
Great service
-
May 2021 by Elder S.
I made a phone call to request some information. A guy name Mark answer the phone shut me down and hung up. Their Customer service leaves a lot to be desired.
-
February 2021 by Michelle Dobbratz
My friend was in town and needed a car repair before she could get back on the road. Rogelio and Mark came in on the weekend so she could get back on the road, the repair came in for $150 lower than the quote price, and they ordered an extra part on Friday they didn't charge for just in case there was more damage than they expected. They noticed she needed new tires and Nic spent time on the phone and texting us a list of tire places that were open on Saturday so she could get back on the road safely. I've never had such great customer service, and they went out of their way to explain everything along the way.
