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January 2023 by Carolyn A.
Good tires at a good price. Will ship to home or where you want them installed. That's all I've got to say.
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January 2023 by Elmir M.
I can't put into words how much I appreciate this business and the staff!! They show up to work even if there's a snowstorm and 6-10 inches of snow and get you taken care of. I've visited them 4 times within 2 years to get tires for my car and my girlfriend's car and each time they took care of us quick and they have the best customer service and price!!!
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December 2022 by Kennedy H.
This store is exceptional. I was helped quickly and the guys helping me were so kind and answered all of my questions (it was my first time so I had A LOT). After this first exceptional visit I won't be going anywhere else. This place was way better overall and more affordable than Costco or my dealership. 11/10 recommend! Everyone is very nice and helpful but Bryan is outstanding!
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November 2022 by Guy D.
Second flat tire in the last year. Went back to Discount Tire after experiencing great customer service the first time. They fix flat tires for free (within certain parameters). I ended up purchasing two tires on the first visit after my flat was unfixable. Last night, I was able to get the car there despite a steady leak. It was two hours after closing and they were still working on vehicles! I chose not to bother them, got there first thing the next morning to find a long line at the front door. The one guy I recognized (the manager?) was friendly, thanking everybody for their patience and thanking customers for their business. He and the other guy working the counter were telling everybody that their vehicle would be done today but that it might be after "closing time" (although we'd still be able to pick it up that day) and I have no doubt that he's right. I can't say enough nice things about Discount Tire and I sing their praises to everybody with which the conversation comes up (including the Lyft drivers that ferry me to and from the store)! You can't go wrong bringing your business here.
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September 2022 by Peter M.
Got a flat on the highway. Pulled off to find this store. They got me on my way quickly and I wasn't even late for work!
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July 2022 by Jamie S.
The customer service is amazing! Needed to fill my tires and they did it for free, super nice, gave me all new caps, were super helpful, highly recommend great place!
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December 2021 by Ron F.
Great pricing. Excellent staff, knowledgeable and professional Very quick Did my four tires in under 25 minutes. Very satisfied
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August 2021 by Evan B.
Went there for a tire rotation and everything went fine but I noticed someone worked over my extra change from my cup holder. So if you want to keep your quarters, dimes and nickels either hide them or don't go there. Not real happy w the thief. I will be calling the store to let the manager know.
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August 2021 by Jeff A.
This shop is the tops. I've been coming here for all my tire needs for 15 years, and they always take care of whatever is going on, for a fair price and in a reasonable amount of time. I could, perhaps, save a bit up front by buying tires somewhere else, but the service received down the line more than makes up for it. Rotate? Free. Winter tire swap? Free. Repair damage? Free. Turnaround time? Always good except Saturdays and right after the first winter storm but that's completely normal. On busy days I've seen them keep working for hours after close to be sure everyone who came in is taken care of. Keep it up! I won't go anywhere else.
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June 2021 by Alexander L.
The same tire rotation at my dealer would have cost $35.00. The service was completed promptly and courteously. Obviously I intend to return.
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May 2021 by Sara W.
They are always helpful, kind and honest. Don't even mind if I have to wait a bit which is rare.
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April 2021 by Daniel L.
I was having a bad day after having two flats and Noah Rogers helped me with my issues. He excelled my expectations. Im glad I came here to Discount Tire, I highly recommend this location!
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September 2020 by Katie C.
This is a comment I sent to Discount Tire when they sent me a survey: Well holy frickin' amaze balls, where have you been all my car driving life of 37 years?? I mean you were around, but I never bothered to check into you until last week. I called my dealership who does all the maintenance on the 4 vehicles I have bought from them. They told me they could not get me in for a week for a simple tire repair. A WEEK. Apparently I don't mean as much to them as they tell me I do in all their advertising. Now I know. I thought my safety should be a little more important so I then called Discount Tire because you are nearby. I called at 4:15, was told I could come right in... WHAT? I was told to expect about 30-45 minute wait... HUH? They got me in as soon as I got there, no waiting... REALLY? Walked away for a burger,came back & it was ready.. WHO DOES THAT? Then you won't take my money.... SERIOUSLY? Free tire repair? What is this sorcery???? Well, I'm still recovering from an Amazing Customer Service experience I thought didn't exist anymore. Professional, friendly Advisors who keep their promises... so THIS is what it must have felt life to live in 1955. I should mention I have worked in car dealerships and auto-body shops for 20 years. I have witnessed good customer service in the industry. Heck, I have seen great customer service. This tops everything I've ever seen. I have plastered my experience all over social media and in doing so, heard so many people with the same experience. Ya'll are doing something right. Keep it up, do not change your business model because it works, it is rare and should not be the hidden gem I didn't know it was. Guess where I'm getting my next set of tires? NOT my dealership.... THANK YOU for breaking the mold.
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August 2020 by Julie T.
I love this place for my review #20 this year. Reviews are coming in slow and easy considering what a year we have been with not much of a social life. However, when you get a flat on your tire, you got to do what's needed even though I hardly use my car this year. I am slightly OCD, I want it all taken care of before I leave it in the garage and cancel my car insurance for the rest of the year...haha! So it appears that I have been a customer since 2000 but, I haven't had to visit them in the last 5 years. After going through several cars, they really did take care of my needs for this time. I did a price check with my dealership and even with the tire prorate credit, Discount Tires still came out cheaper. The covid prevention steps at the store were acceptable, and they did not compromise on their great customer service even with the pandemic circumstance. Jordan at Columbia Heights was awesome. He was friendly and knowledgeable. They took care of me and offered me a good credit back on my bill when I showed up for my original appointment and had to return the next day because they accidentally installed my tire on another customer's car. They even offered me a warranty on the rest of the tires, which I did not purchase from them. I now can have unlimited tire replacement and I tell ya, it was a peace of mind. My husband was so freaked out about driving my car because my run flat tires are prone to failure from pot holes so he has not driven my car for the last two years. I hope he will drive my car now. I am a happy customer so far!
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August 2020 by Rodrigo P.
The staff should win awards for the amazing service they provide at this store. I have never in my life met such helpful and obliging individuals. If you need tires, this is THEE only place to go. 100/10
