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April 2024 by Savannah
Came to the rescue after someone smashed my window trying to break in. I travel often and needed my window replaced quickly- I was able to schedule within 2 days and the replacement only took an hour. The gentleman that helped me was very friendly and I couldn’t be happier.
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March 2024 by Rachel Carlin
After my vehicle was broken into, Safelite got me in same day I called them to replace the broken window. It was such a relief to have it taken care of so quickly and the quality of service was excellent!
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March 2024 by Wade Shive
This has to be one of the best Safelite locations in the country, or at least in Minnesota. My windshield was cracked in the my line of sight, really the worst place possible. The service took a full hour, but absolutely and completely worth the wait. The damage essentially disappeared. I was shocked and amazed. Fantastic service.
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January 2024 by Melodie Zmich
They fixed us right up with a smile and efficient service!
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December 2023 by Louie R.P.
Service was great. The issue was the day of service I received a call and they had to cancel the appointment because the tech called in. That is ok, things happen. I rescheduled for a week later. The tech was nice but he forgot to bring the rain guard that I payed for. A little frustrated that I had to wait an extra week and my order wasn't fully fulfilled. I did receive a credit for what I payed but I would have rather had my windshield replaced with the extras I added.
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November 2023 by Georgetta Wuo
They were amazing and so helpful at this location. I had a crack in my windshield that could not be repaired and needed a completely new one windshield. Unfortunately, due to my busy schedule, I mixed up the dates and came to my appointment a week early. Sue was so sweet and understanding and helped me get a new appointment scheduled and set up sooner than my original booking. I was stressed out, but she turned my entire day around by being gracious and kind. I really appreciate the work done and the awesome customer service. Thank you!
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October 2023 by Michael Kampmeyer
The office staff is very helpful and friendly. I have been to this location for several repairs and replacements over the past several years. The technicians are outstanding - they know windshields and quickly get to work to fix the problem. My car was done right on time and they were very thorough.Thank you
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October 2023 by Emma Mathews-Lingen
made an appointment through my insurance to get windshield replaced and when i arrived they told me that they needed to special order the rubber trim for my make/model. they already knew the make/model and everything from my booking and would’ve had days to make the order ahead of time. this meant that i couldn’t get my windshield fixed at all since i am leaving town again the next day. makes no sense and terrible since they already knew of the problem with special ordering this part. however, the tech was courteous and through with explaining the problem to me and gave good advice. if you do use this company i would recommend calling ahead to ask about part and not expecting prompt service. i drive a 2004 toyota rav 4.
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October 2023 by Danielle Gunderson
Technician damaged our vehicle. Safelite had us get quotes for the repair. The first quote they wouldn’t except because it was their competitor, which we found out is b.s. We have talked to 5 different people all promising resolve the issue and pay for the damages. Every person we talked said “I can’t believe this happened” and promised to resolve the issue. It’s been 4 months and no help with issue. We can’t fill a claim with insurance because it will count again us. So, by all means avoid doing any business with Safelite. They WILL screw you over and do it with a smile.
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October 2023 by Megan Peterson
The scheduler was kind and friendly, and the appointment was smooth and easy!I got my windshield replaced and they quoted me a much longer time frame to complete it than what it actually took.
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August 2023 by Edward Hegemann
They replaced my cracked window and in doing so they broke the camera in my car that’s used for things like lane assist and cruise control. I’ve called customer service multiple times, which has been a nightmare. Trying to get them to pay for Subaru to put in a new camera has been such a joke. Three months later and still no camera.UPDATE: Safelite reached out to me and agreed to cover the cost to replace the camera. Keith and Latrice were fantastic to work with and quick to bring about this resolution. Thank you!
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June 2023 by Russ Pierce
We were on a road trip and got a chip that turned into a long crack, so we had to get it replaced quickly. They got me in by 11am and were done by 3pm, which allowed me to go to a Twins game while I was waiting. Joy all around.
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June 2023 by Jessica Stonehouse
Terrible service. I had an appointment at 10am and did not get my car back till 2pm. I was quoted 90 minutes and ended up waiting for 4 hours for a window replacement with little to no information from staff and when I finally received my car back the window that was “fixed” rolls up in slow motion. Very disappointed with the service and won’t return for any services in the future
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May 2023 by Geo E
Hey, so I needed to get my car's glass replaced, and I ended up at Safelite. I gotta say, I was really impressed with the whole experience. The team there was just great – they were friendly, down-to-earth, and took care of the job in no time.The speed at which they worked was fantastic, and the pricing was really reasonable too. I mean, it's not every day you come across such an honest and efficient service, you know? It just felt right.So if you're ever in a bind and need some auto glass work done, I'd definitely suggest giving Safelite a shot. They're fast, fair, and they just get the job done well.
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May 2023 by Nilesh Naik
Great service. I had dropped my car for a replacement but an issue happened during repair. The site manager Keith managed the issue very well and made sure I'm not getting affected by anything.
