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January 2024 by Rick Mata
Been waiting for the delivery of a replacement cabinet through this company for a month. We keep getting the same excuse that there is no truck in the area. The fact that they have AGAIN today used the same excuse after telling us Monday that it WOULD BE DELIVERED on the 22nd is frustrating and intolerable!!
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September 2023 by Susan Antell
I have not received a package that was supposed to arrive in late June. Please contact me for address information.
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August 2023 by The Furacity
Didn’t deliver product, wouldn’t uninstall old product even though it was in contract.. would not recommend delivery service was absolutely terrible and left within 10 minutes because were too busy with schedule.
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April 2023 by Siyu Li
Horrible! We made an appointment and was told that we would get a window for delivery. We waited and waited on the morning of the delivery day with no notification. Until we called and were told that they were not coming. We asked if we could get delivery the next day and they said they were not sure. We have plans for contractors all lined up and now they are ruined. I wish they would have notified us the first instance instead of us reaching out to them!!
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March 2023 by Larry Gilbert
I deal with a lot of delivery companies but this is by far the worst one I’ve ever dealt with. They have had my delivery in their hands for over ten weeks. Took them 5 weeks to schedule a drop off date that they no call no showed. Got a call later that week to reschedule. Well they called each of the next two weeks rescheduling again. Today I thought might be the lucky day but nope, they no called and no showed again. This has cost me thousands of dollars in lost time and money.
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March 2023 by Miyamo Bobo
I always deliver here. Never had any complaints for 8 months straight.
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March 2023 by Sarah Perkerewicz
Natalie at Secure Delivery Services went above and beyond in helping coordinate my delivery. She made a stressful situation into a much more manageable one. She was professional, caring and helped me step by step through the process. She is an incredible asset to the company!
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March 2023 by Stu H.
Truck drivers beware, this company has no respect for your time. Was supposed to be a drop and hook but the didn't start unloading the trailer I was supposed to hook to until a hour after my delivery time. 3 hours later and they're still not finished. They're sitting around having a "meeting"***** in response to the bold face lies the owner tried to tell in his response*** I did show up a hour early at 0600. We agree on that but I sent my empty message to my company at 1030 so it was 3 and a half. The owner is upset because I didn't have a pleasant experience, I understand but don't lie. Work harder ma'am, I'm sure you have the potential
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March 2022 by scott sasson
Andrew at Secure Delivery Services is a very nice person to work with and he really saved the day for me! I initially was struggling with a situation where I was stymied in my attempt to get a package from Albert Lea Mn to the New York City area and Andrew went the extra mile to make sure that it happened. I very highly recommend Secure Delivery Services !
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March 2021 by Candice Powell
Secure Delivery Services helped my company bring in an emergency package for one of our customers & we consider them a great part of our worldwide team.C.PowellVice President - The Pig Pen Inc.
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March 2021 by Zachary Gross
Andrew at Secure Delivery Services was wonderful to work with, and he saved the day for us! We needed to get a delivery from MN to South Dakota in less than a day, and he made it happen. The driver who delivered our order was professional and very helpful. Highly recommend!
