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June 2023 by Duane Wharton
Great lumber
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September 2021 by Nick Casper
I'm a homeowner, not a contractor and Shaw only sells to contractors. So why 5 stars? Marvin makes a storm window for older homes but doesn't really bother advertising it. I'd been to a couple places and was blown off by other dealers. I went here not knowing that they don't sell to homeowners. After the guy at the front desk told me that they couldn't sell to me he recommended a place that could, actually walked me over to a display to make sure we were talking about the same thing, and took the time to discuss the product. To be clear, I wasn't going to be able to buy from them but they gave me better customer service than the stores that would sell to me. It may not be this year or even 5 years, but when I am doing work to my home next, I'll ask my contractor to get a quote from them.
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September 2021 by Ralph McKinsey
We ended up doing a 2500 square foot flooring project in our home. We bought all of it. The flooring turned out beautifully!! Im so impressed. More importantly, every person I dealt with REALLY friendly, super helpful, And very knowledgeable. Would recommend them over and over!
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August 2021 by Alex Farinas
Refuse to quote prices. Must be doing well to turn down a $25,000 potential order for Marvin windows.
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December 2020 by Dave Wevers
Great place to make a delivery
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May 2020 by Ken Tyra
All good
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February 2020 by Givingyou Arating
Have helped me everyday possible so far always quick with responses when I ask for a quote Special shout out to Judy for her help and answering any of my questions See y’all in a little bit!!!
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December 2019 by Chelle S
I had a Marvin sliding patio door installed, it has leaked water since it was installed EVERY time it rains, water drains into the track, Shaw/Stewart acts like it is our imagination even though we have pictures. The door's screen also freezes shut unless it's above 33 deg. so that it comes off its track and so, we have to leave it open all winter. NOT happy with Marvin products or Shaw lumber at all.
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November 2019 by Lib Fisher
I was surprised to read all the very negative reviews about terrible service, with some consumers even stating they were discriminated against. We visited the Marvin window showroom this afternoon and one point I would like to clarify is that this showroom is for wholesalers and other professionals only. This was unknown to me before we went, but I did wonder why it took a while for the salesperson to approach us. They only work with your builder, architect, designer, etc. They will not quote any prices to us consumers. I hope this will clear up the impression that many people have left saying that they were ignored, not given quotes, etc.The sales associate did help us for about 10 minutes, showing us different window options among the many displays on the floor. He then left us alone and we could take photos and examine the windows as long as we wanted. He also gave us the window brochures we requested.If you have not enlisted the services of a general contractor, the best option is probably to see Marvin windows at some other location which caters to the DIY homeowner, not to builders.
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October 2019 by Jamie Radel
THEY DO NOT SELL TO THE PUBLIC. Let me say that again...THEY DO NOT SELL TO THE PUBLIC. It should be in big bold letters all over their website; it isn't. They do have high quality materials on display, which is great, but they won't talk to you about the product, can't give you prices, and won't let you buy directly from them. Essentially, they are eliminating entire lines of potential business, because it is nearly impossible for those of us working on a small project to get a contractor. It's absurd.
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May 2019 by Lee E Tibbetts
Delivered to their location. Quickly unloaded.
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March 2019 by Victor Gonzalez
Pete Anderson,
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January 2019 by LibandGuy F
I was surprised to read all the very negative reviews about terrible service, with some consumers even stating they were discriminated against. We visited the Marvin window showroom this afternoon and one point I would like to clarify is that this showroom is for wholesalers and other professionals only. This was unknown to me before we went, but I did wonder why it took a while for the salesperson to approach us. They only work with your builder, architect, designer, etc. They will not quote any prices to us consumers. I hope this will clear up the impression that many people have left saying that they were ignored, not given quotes, etc.
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January 2019 by Ron Hiner
Best quality building supplies for professionals. Prices are higher than HD or Menards but service and quality is definitely worth it. Also a much bigger selection for the most part.
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January 2019 by Customer
Spent over $100k with Shaw and they wanted to charge me $170 to just look at a Marvin door that wasn’t working. The GM never returns calls. I will never buy anything form them again. I reposted them to Marvin and they sent me a replacement handle at no cost and did it in 5 minutes. Don’t buy anything from Asha’s because after the sale they won’t give you any service.
