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January 2024 by David N.
A great lumbermill. They were able to put together some custom work for a set of deck repairs I couldn't get ordered anywhere else. Friendly staff, highly quality work.
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October 2023 by Minnlake B & R
Great stock of trim, friendly customer service. Tom is great to work with
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September 2023 by Thom Miller
These guys are the best. The knowledge they can share and customer service employed beats any other yard or home improvement store in the metro by leaps and bounds. Something in the company culture. It doesn't matter who you happened to speak with, they are all great!
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August 2023 by Leanne Love
Incredibly helpful staff. Not the easiest to get a hold of by email, but if you go in and talk to the staff in person they are literally the best. I am currently building a new home and on one occasion Tom answered a bunch of my newbie questions about millwork, and on another visit Peter answered more of my questions and helped me get all of the interior doors and millwork for my house ordered & scheduled for delivery! These guys made it so easy and alleviated a lot of my stress around this big project!
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August 2023 by Renee
I went to Siwek Lumber today on Friday July 21st at noon in Minneapolis. The staff member I spoke to was extremally rude. I almost never write negative reviews, but this was some of the worst customer service I have ever encountered.My husband and I were planning to purchase bamboo plywood in addition to a more expensive plywood for a tiny house project. When we asked the employee if they still carried bamboo plywood, he codependently answered yes and told us he couldn't help us get the plywood down. That is understandable, since the fork lift wasn't in that building, however he did nothing to assist us further.Afterward, I was interested in buying walnut plywood that was $180 per sheet and we needed quite a few sheets. The plywood was a bit over my head, so I couldn't quite see what it looked like. I carefully lifted the plywood, about an inch off the other sheet, to see what it looked like before I invested in it. When I did this, the employee came over to me and scolded me, as if I were a child and then proceeded to tell me that he will have to charge me $180 for any sheet that I damaged.First of all, this is unlawful to detain someone and force them to pay for something. And number two, nothing was damaged, and number three, if the lumber is that susceptible to possible damage, than it should be Siwek's responsibility to put cardboard or spacers in between each sheet of plywood. Or put up signage that instructs people not to touch the wood, and have helpful employees assist customers that do want to look at the wood.None of which were present. I mill my own lumber and we have spacers. This was ridiculous and make me leave without buying a single item.I gave it two stars because we have been loyal shoppers at Siwek's for years. We have never ran into anything or anyone like this before and the staff is mostly friendly and helpful. I am beyond disappointed with today's visit and I feel like I was treated like I didn't deserve to shop at the store, from the first interaction to the last. And I am not sure if I will return.
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June 2023 by Glen Stevens
There customer service is fantastic, only been in here a couple times, but everytime somebody sees me, they ask me if I need any help or questions... The first step to great customer experience. Thanks for being on it Siwek Lumber.
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June 2023 by Mike Nehmzow
Great service and friendly staff highly recommended place. Knowledgeable staff. We're a small business and appreciate you.
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January 2023 by Jim McTie
Seems like they have a good selection, and really would like to use them given they're relatively close to me... but customer service is definitely lacking. I inquired about ordering some hickory railing via two methods: I called and spoke to a representative, and also used their "contact us" option on the website. It's been about a week and a half and have heard nothing about my inquiries.I reached out to Scherer Bros. and they were able to help me, so they got my business instead. I know its the holidays and that probably makes things trickier, but Scherer was very helpful and responsive despite that. I'm not going to write off Siwek for my future lumber needs yet, but this isn't a great first impression.
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December 2022 by Richard Frerich
I have a great experience there finding trim for my 1914 houseEveryone is there to help you find and even idea on your project to find the right trim or anywood needBest place in town to find what you need in trim
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December 2022 by Chad Richmond
I hauled a FTL of various lumber here on my 48’ flatbed from Clarksville TN! I called ahead the day before to give them a heads up I was coming and to get some info from them about receiving hours and to see if I could overnight park in my semi! I talked to a guy named Scott, he was super friendly and professional and answered all my questions and was very well informative with info! They let me go overnight park down by their overflow sheds on California st…. The next morning I came down to the Marshal St store to unload and the forklift driver who unloaded me was very helpful and kind with helping me fold my tarps in the freezing cold! He unloaded me as quick as I got everything undone on my trailer! The property is small and tight for semi trucks and only one truck a time in the yard cause you have to back out across the street but they make it work and have a guy stop traffic for you! Clean and organized facility and I’d definitely come back to haul another load here! Great job guys keep upThe great work!
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December 2022 by Judy
This place is amazing! If you can’t find the trim molding, or any type of lumber you’re after,this IS your destination!! Just check it out-prices very reasonable too. The guys are so helpful. Great customer service!! Worth the visit for sure!!
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November 2022 by Melissa Milburn Arikian
Siwek Lumber is so amazing and very helpful. Not only that but the staff are beyond kind and built a special box for our family which we so appreciate. Thank you!
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October 2022 by Brad B.
I've been shopping at Siweks for years and while I love the selection their prices are ridiculously high. I find it considerably cheaper to go on Craigslist and buy hardwood. While I know lumber prices shot up in price because of the pandemic some price gouging is going on. I base that on someone I know who is a hardwood buyer telling me prices he consistently sees. I've also found sheet goods as much as $20 cheaper a sheet at other locations.
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October 2022 by Michelle S
Siwek Lumber is amazing. Its a family owned business and I often will interact with *** and his daughter when placing orders. They are efficient, honest, timely, and beyond helpful for all my construction needs. Their delivery is always on time, their lumber is amazing, and they are a wonderful business to work with. For all my house projects, including the bump up, my new two car garage, and everything in-between, working with Siwek has made the process so much smoother. I recommend them 100% of the time to anyone looking! Thanks Siwek!
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October 2022 by Michelle S.
Siwek Lumber is amazing. It's a family owned business and I often will interact with Tom and his daughter when placing orders. They are efficient, honest, timely, and beyond helpful for all my construction needs. Their delivery is always on time, their lumber is amazing, and they are a wonderful business to work with. For all my house projects, including the bump up, my new two car garage, and everything in-between, working with Siwek has made the process so much smoother. I recommend them 100% of the time to anyone looking! Thanks Siwek!
