-
January 2024 by Dale Johnson
Very helpful friendly staff.
-
September 2023 by Paul Stewart
I’ve been going to Specs since 2000 and have always received great service and super-good looking glasses. Darcy did a great job taking care of my glasses order and she has a great eye for matching cool glasses to my “look”. I love the choices she picked out! Everyone at Specs (Darcy, Kelly, Bonnie, Raymond, Jenny) are Fridley, professional and highly skilled in their craft. Many thanks!
-
July 2023 by Chris J.
I'm surprised I've apparently never reviewed Specs, since according to saved receipts I've been shopping there since 2004(!). A fantastic eyewear store, with expert service from staff that have worked there forever (always a good sign), and a wide array of frame options to suit any taste. Most recently I've worked with Raymond, and Jenny, but really everyone there is excellent.
-
July 2023 by Sean Schneidmiller
A dude passing thru from Wyoming had a glasses mishap and the bridge broken before my flight from Denver to Minneapolis. So I had to revert to my prescription sunglasses to drive in the early morning from Cheyenne to Denver, once i got to DIA I did some optical repair places reviews and this one rated as high as could be and the plus was open on Saturdays, hooray!!! After waiting for my rental car at MSP for 3.5 hours the journey to Specs Optical began. I found it with no issues and was greeted very warmly and I explained my situation. He looked at the broken pieces and he tackled it to the best of his ability. I told him to take his time and after about 30 mins he said that's probably the best he could do and to let the glue dry! He asked me how old my frames were and i said, too old, and i needed to get new frames and to have my eyes checked at my local doctor back home, I truly agreed. I asked how much did I owe and he shook my hand and said Enjoy your trip to Northern Minnesota!!! This kind of customer service just doesn't happen anymore, but he truly made me feel welcome being on a vacation etc... I HIGHLY RECOMMEND and wanted to give the utmost thanks once again!!! Minneapolis you have a diamond in the rough with Specs Optical....keep up the awesome work!!! Thanks for helping this blind as a bat-man be on his way!!! You Rock!!!Sean from Cheyenne, WY....GO POKES!!!?
-
May 2023 by Cassandra S.
Super friendly and quick! Went in to fix my glasses (screw fell out) that I bought online. After they finish that, they even fixed them so they fit my head better! Definitely will go back for future glasses needs.
-
April 2023 by William Seal
My wife’s sunglasses had cracked on a recent trip to Mexico, and she was really bummed out about it. Safe to say, they were expensive, so looking for repair options was the best bet for us. I stumbled upon Specs Optical because of their reviews, so I decided to pay them a visit. Darcy helped answer a few questions on the phone for me, and as able to assist me once I got to the store as well.However, a week or so later, I got a call from Darcy explaining that because the lenses were curved, and this particular brand had decided to screw the frames into the lenses, that it would be a much more expensive fix. Thanks a lot, Pr@
[email protected], the best option we had at that point was to go into Specs and get the broken sunglasses and maybe take a look at a few of what they had in store.Darcy, being beyond apologetic at this point, handcrafted a selection of sunglasses for my wife to try on based on what she likes. We laughed at a few, some were an immediate no, and then there were the select few. Darcy and my wife had managed to get it down to just a select few.Fast forward about a week later and my wife likes her new sunglasses better then she ever liked her old ones. Darcy not only communicated everything every step of the way, but she went above and beyond to fix what wasn’t even her mistake. All this to say, I HIGHLY recommend Specs Optical…and if Darcy is there when you walk in, make it a point to keep her all to yourself!
-
March 2023 by Janelle Schnadt
I love Specs Optical and won't buy glasses anywhere else. The eyeglass selection is amazing. I ask the opticians (all are GREAT) to pick out glasses they think will work for me. I have loved all the glasses I have purchased at Specs Optical Thanks to all of the great folks who work at Specs Optical. I appreciate all of you.
-
December 2022 by Budd Batterson
At Specs Optical, ask for Raymond for cutting edge, top designer eyewear!
-
November 2022 by ZACHARY WELCH
At 49 years of age, I had my first eye exam. Lucky for me, I “failed” the tests and got glasses. Why lucky you might ask, well, lucky because the ENTIRE team at Specs made it an enjoyable experience, plus the glasses they helped me pick up make me look at least 20% smarter and even slight better looking. Plus they let my Frenchie and my French speaking girlfriend in on the fun. Highly recommend, especially if you want to avoid mall monopoly brands that everyone else wears. ❤️
-
October 2022 by Jeff Roth
I have been a long-time customer of Specs Optical. I bring my friends, because I know they will get top service, professional recommendations to meet their needs and a great value in in a relaxed and fun atmosphere. I have tried the national shops and while they offer less expenses frames, the service was poor and the quality of the frames were inferior to what Specs provides. Every friend I have brought becomes a lifetime customer. No matter who you work with, (and I have worked with everyone at sometime or another) the experience is personal, smooth and whatever issue I come in with, they were very helpful.
-
October 2022 by Steph Mpls
I've been a regular customer of Specs Optical since the late-90s. I have enjoyed visiting and getting to know Steven, Kelly, Raymond, Darcey and Dr Madhok (who does my eye exams). Such amazing people, such fabulous glasses! Every single time I visit, I'm met with warm welcomes and excellent service. Every time someone asks me "Where did you get those glasses??" I refer them to Specs Optical!
-
July 2022 by Steven Parks
Working with Steven H was a pleasure! We felt welcomed immediately upon entering the store and had a truly enjoyable experience finding my next pair of frames and lenses. Whether you know what you want or you’re looking for suggestions, I highly recommend Specs Optical for your next eyewear purchase.
-
July 2022 by Michele Victoria Helen Kraft
The most thorough eye exam I have ever received. Wonderful customer service. Darcey is a gem! Amazing selection. Thank you!
-
March 2022 by Rick Pomerdoodle
Excellent staff, excellent selection. Well worth your time.
-
February 2022 by Ron Warmey
Called to see if a pair of glasses I purchased thru another company could be repaired.Was seen same day, and they repaired it after original company wouldn't even try.The selection of frames are fantastic, and the staff are truly professional and highly skilled.
