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March 2024 by constance betts
Definitely the sweetest most considerate group of people inside this location. They really do a great job at making good coffee but also at making you feel like family and are great at remembering faces. Hands down the best Starbucks I’ve ever been too and I’ve been to ALOT.
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March 2024 by BrantaCM
This is the Starbucks in the IDS Center. Excellent staff running this place. Always well stocked. Customer line managed well.
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March 2024 by Valerie Little
The staff at this location are super friendly and quick! It is often quite busy and they stay on top of things. Love the potato/chive egg bites and oat milk chai.
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February 2024 by Jamecia White
when you go here ask for hollis to make your drinks. she’s amazing! i go to this starbucks specifically for her. service is great and good vibes all around.
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November 2023 by T. Z.
My love of Starbucks goes back to 1993, which I would guess was when I first found them in Mpls. Other than Dunn Bros, SB was the first legit coffee seller I had come across. I then bought SB coffee daily and started acquiring a SB City Mug collection. I've included photos from my home, showing a portion of my 350+ array of mugs, from all over the planet. Obsession is not always a good or bad thing, but if you are in the market for old SB mugs, let me know! Anyway, 30 years later, SB is a global behemoth and their coffee is no longer anything special. When you enter the shop nearest to me, IDS Crystal Court, black coffee seems the least of it. It's such a small space, given the morning crowd, but it's virtually all to-go, especially for the crush of downtown workers getting the morning caffeine, bakery, fruit, sous vide eggs and all manner of espresso-based concoctions. SB sells coffee, technically, but it seems an afterthought. In fact, about 6-9 months ago, I'd noticed the coffee dispensers had subtly changed. Instead of flowing out of the spigot, it takes about 45 seconds for the cup to fill. The coffee is far less tasty, as if prepared on a Keurig. Ugh. Caveat emptor, coffee drinkers.
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September 2023 by Jacob Schmitt
Often a 20-30 minute wait during morning rushes, they are frequently backed up and short staffed so you end up waiting with 50 other people in a crowded area.
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August 2023 by Maryna Tit
The worst experience in my life. I waited for half an hour and did not get my order. Disaster!
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August 2023 by Amanda Underwood
Great spot to grab coffee if you work downtown. Skyway accessible. I actually work closer to another Starbucks location, but I can do a mobile order and walk to IDS. It can be really busy in the morning, so plan ahead! Staff is outgoing and so friendly. No issues with orders from my experience!
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May 2023 by megan cremers
I put in a mobile order 20 minutes before I got there and still had to wait 20 more minutes for my drink. People who ordered way after me got their drink before me. Horrible service
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May 2023 by W
A small starbucks with a few seats. I love to come here to get a coffee and get some work done.
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April 2023 by Kevin Hyde
If you want to waste your time every morning this is the coffee shop for you. I mobile order to this Starbucks often in the morning between 7-8 on workdays and am quoted a 7-10 minute lead time, but I often find myself waiting for upwards of 20-30 minutes. Totally unacceptable- I will make a concerted effort to bring my business anywhere else in the skyway.
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April 2023 by Rohan D.
I was in town for a sociology conference and generally unimpressed with the Skywalk. There are no public restrooms so although it's long and enticing, a man who drinks coffee and takes diuretics for high blood pressure just can't wander far from his hotel. There aren't a lot of coffee choices around here to begin with (I was staying at the Sonesta) and those that are open are either not good coffee (the Sonesta) or closed too often. I don't usually like non-Union Starbucks but a remarkable and wonderful thing happened here. It was truly amazing. My clueless entitled White friend butted in front of an Asian looking fellow. The cashier said, "I'm sorry, he is next in line." She served the Asian-American while my friend apologized. We all got decent coffee in the order we came in, irrespective of race. It was groovy (this is an old fashioned word which means it was very good).
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January 2023 by Mahva J.
I do not go to Starbucks often, and only started going in 2022 when I received a gift card. You have to really tweak your drinks, and I'm not always in the mood for that. The staff are friendly and fast, despite this being a really busy location. They get things right and send you along your way with a smile. Make sure you go up to the counter to check for your stuff, as there's usually a big crowd waiting outside and your order might be waiting for you.
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November 2022 by S
Crystal Court security says you can't use the seating area till 10am so customers were made to leave.
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November 2022 by Jesse Langanki
Open on Saturday. Good job.
