-
March 2024 by Pedram Motallebnezhad
Bathroom is often closed and the online orders are always late!
-
December 2023 by Ishaan Lukhey
I come in very frequently on my way to class and the barista jenna is always so nice. she always take the extra time out of her day to ask me how my day is and what i have planned! this is the best starbucks i have ever been to!
-
December 2023 by Travel and Relax
The coffee is delicious. The service was good although the café was crowded. Great place to relax. Highly recommend!
-
November 2023 by Alen 98
Made my coffee with regilar milk, supposed to be oat milk. I should not drink regilar milk cause it gives me stomachache. The two kids at the backside of coffee machine, are they just hired? I think they need to focus of making coffees, mean focus on their job a bit, need to be serious a bit since they seems as they are just joking around and having fun.nov,6 4:10pm
-
November 2023 by Thomas Mahl
The app is terrible. There was an available coupon and it did not emphasize that to me. Forcibly cost me 3 more dollars. I hate Starbucks and there's too much seating space.
-
November 2023 by AnaRose Hart-Thomas
The staff is so nice and efficient this morning!
-
September 2023 by Theodore J. Stonich II
Grading on a curve, hours are severely limited, used to be a REAL NAAAAAAASTY CROWD but now that there's so much crime in town( (formor nastier crowd of of sociopaths is part of how it got this way), it's always got seating and the crowd is better than most of the University, best place at the University of Minnesota to chill as a non-student, but that's not saying much.
-
September 2023 by natilee j.
It's not that bad but I placed a mobile order for me and my friend and when we got there lottie's drink was ready but mine wasnt so I waited a couple minutes and it still wasn't ready so then I asked the barista who was calling out names and taking questions. And she was like oh I'll ask them about that. And the other barista said they made one so I was like oh someone probably took it by mistake and then the barista was like I'll tell them to make another one. And I was like thanks. And then 15 minutes goes by and I'm really late for class now because like I made a judgement on time and I didn't wanna call the store later and ask for a refund and like I didn't have proof that I didn't get it so what if I didn't get a refund and yeah. But I go up to the woman I talked to before and was like hey I still haven't gotten that drink and she was like oh I thought you got that already I'll tell them to make it again. And 5 minutes later I got that drink. But I can tell by the flavor that the extra shot of espresso I ordered isn't in the drink, and neither the woman I talked to or barista who gave me my drink apologized for the wait or said thanks for waiting. Ive worked as a barista at a couple different cafes and I've had people take drinks ordered by other people. When that happens we just check their receipt, make sure that an employee made it, apologize and then start making it right away. Because that order was placed before the incoming orders it's first priority. And then we give the customer that drink and either apologize again or say thank you for waiting. If I didn't have a class to get to this experience might not have been as upsetting but I'm pretty sure every customer in there had a class to go, and I saw a lot of other customers asking questions about where their drink was, despite having placed an order 15+ minutes ago. I totally understand that a rush can be chaotic, and that's okay, but the customer service wasn't trying to make up for that in any way.
-
September 2023 by B. Paris
(Complaint) Is this place a student canteen? Why the hell people bring over Chick-Fil-A food here and have them? Out of your mind? It smells like I'm in KFC. Manager should kick them out and let them have starbucks drink and greasy foods outside.
-
August 2023 by Kelly Freshwater
FYI this place is always PACKED. I recommend ordering ahead.
-
May 2023 by Jamie Vandel
The Baristas at this Starbucks are the nicest and friendliest I've encountered at any location. I was in town visiting my mother in the hospital, we chatted about it the first day we came in. When we came in the next day after she was released they remembered us and asked how we were doing and said they had been thinking of us after we left the day before. Emma and Jay were the best!
-
May 2023 by Nina Starchook
drinks are good but baristas are incredibly rude
-
May 2023 by Suzanne J.
Incredibly rude service from a young woman there on May 2, 2023. Such a snide tone of voice as if she's doing me a favor by sharing the air. And this was after I waited 15 minutes for a paid parking spot. Do yourself a favor and choose another location or Caribou across the street.
-
March 2023 by jiwon shin
The service was terrible. The guy just throws it the bag away to me. Hmm.. You should learn how to serve the service otherwise there is no tip in the future☺️
-
February 2023 by Dyan Dat
Convenient location. Most baristas are sweet with a few exceptions (A blue eyed woman who always wears a mask, named Emma disrespects most customers. I thought I was an exception, but I’ve noticed she was passive aggressive with a number of people. I guess they have trouble hiring respectful people lately). Location gets busy due to students. Service is fast. Hope they replace Emma with other baristas swiftly to not impact the shopping experience. Entrance gets slippery at times
