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April 2024 by KM D.
I attempted to reserve a storage unit online. First, the person assumed I was a man from my name and told me the lady (me) couldn't pick up the keys. Second, when I came to pick up the keys, I was told my lease hadn't been signed online even thought it had. Then, once I re-signed the lease (the person working there pushed all the buttons so I have no idea whether what he agreed to was what I had agreed to online) I was given keys and a lock and told all I had to do was make sure my code worked in the garage door, which it did. I returned about 2 hours later, after their business hours (which are only until 5, so good luck if you work a 9-5 and then need help) to put furniture into the storage unit. We had to unload outside the garage in the rain because the truck they rent out was blocking one of the elevators and someone unloading stuff who was apparently upstairs at their unit left their car in front of the other one. We unloaded, took a large couch up and found that the yellow dummy lock that was to be removed before we could move in never was. Thus we had to carry the couch BACK downstairs after trying without help to talk to "Customer Service" who didn't even know what I was talking about when I mentioned the yellow placeholder lock. In summary, don't do it. There's a Public Storage and U-Haul storage facility literally a stone's throw from this place where you'll get much better service. Still awaiting my refund that may have been charged twice since I had to fill out the lease twice.
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November 2023 by Beth M.
Nice but a huge scam AND I had mice! My rent went from 200 at the onset of COVID to 475 in 2023!!! Definitely would NOT recommend!!!
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October 2023 by Kayla D.
Do NOT use this place!!! I rented a storage unit while I was living out-of-state, and when I returned to the storage unit...it was INFESTED with clothes moths. I rushed to tell the storage unit--but was then faced with an eviction. It was terrible. I called to protest the decision to evict me since there are OPEN ceilings to these units. The moths could have came from any one of the units around me and infested my belongings, but the owner of this place claimed "there are no occupied units around you" which I soon came to find was a lie. I peeked over the ceiling and there were units occupied next to me--also with clothes moths. I understand most storage units will automatically evict you if you have moths, but I can confidently say the moths did not come from me and if you store your stuff here you'll probably end up with an infestation, ruined items (I had to throw away multiple expensive rugs and furniture), and eviction when you least expect it. Fuck this place you guys made my life a living hell.
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July 2023 by Diane B.
The lock up self storage is basic storage. Good security. Easy to find and the place is clean. The storage units are easily identified and it's easy to get stuff in and get stuff out. We used the storage to store things from my mom and dad as they downsized. We have now finished going through everything. Thanks the lock up. We will be back if we need storage in the future.
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January 2023 by Pete Boisclair
*Disclaimer* I haven’t personally used this place, but I helped a friend move items into their storage unit here over multiple days. I love that there is a perk of being able to have access to a moving truck if you sign up for a storage unit here! (Not positive on all the terms and conditions of it though). The place is very clean and the employee on duty during each time we stopped by was courteous, helpful and polite each time. Plenty of space to park your car, and each time we went there was enough space indoors to unload items onto the flat-bed carts that are available for your use whenever during their open hours. Felt very secure and well-kept. Would be nice if the giant garage door wasn’t quite as noisy as it is when it opens and closes, but not the biggest issue.
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January 2023 by Brandon Martinez-Luhmann
The lady who was helping me needs a promotion asap, she has shorter white dyed hair, and she was so sweet to me helping me out! Very thankful to the Lord Jesus Christ.
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November 2022 by Becky Wellspring
From move in, transferring to smaller unit, then move out, this was as efficient as it could get. I am legally blind, I don't drive so I have to arrange a lot. Move in was taken care of online. My unit was clean and lock was inside the unit. I was able to minimize stress and maximize efficiency. I was in contact with Stephen Golombecki, he was pleasant, helpful and very tidy in his office. From boxes to tape and shrink wrap, I was able to get everything I needed right there. A huge thank you.
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August 2022 by Renee Chartier
Keeps your things safe and dry! Multiple points of security and reasonable price for space given
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November 2021 by Nycole Jackson
Love this place
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October 2021 by Comedy Commentator
Good and fairly clean storage facility.
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October 2020 by Mia N.
I spent a fair amount of time talking to the call center and setting up the rental. When I got there, the space they had was not what I had been told. They were able to find a unit that I could use. But then the paperwork, which again I had spent time setting up and received reassurance that I could set up the account in a specific way, was not what I was told at the office. I expressed my annoyance that the site and the call center had extremely conflicting information, resulting in a fair amount of my time wasted. After some back and forth with the manager on duty, I was denied service and asked to leave. Never in my life have I received such poor and unprofessional customer service. I went up the street to a competitor, got a better rate at a better facility and was treated like a human being. I do not recommend this company.
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September 2020 by Carie S.
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April 2020 by Anne Therkelsen
I like this place because I like most Americans have a lot of stuff to get rid of. And I need to temporarily put it here, so I can determine what is donate able, needed by me, and what is saleable. I don't know what percentage of it is throwable. However, I am certain that some of it will be. The people who work there are nice. They have an option for you to pay automatically, which is helpful. They also have various moving supplies for sale, such as boxes. It's neat and clean. They have a truck you can rent to get your things there that you are going to be storing there. It's reasonably priced, as well.
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February 2020 by Jenny E.
Great service, clean space, everything you need in a storage unit. I had an easy time reserving online and when I went in to pay and get my keys it was a simple process. I also appreciate how they worked with my movers to help us move in as quickly as possible.
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February 2020 by Dominique Buffett
Great service and place to store your belongings
