U-Haul of Minneapolis offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have praised the professionalism and customer service of the staff, with one reviewer describing the "young gentleman" as highly professional and hospitable. The online reservation process was also noted as seamless. However, some customers have experienced issues with the check-in process, such as being charged for additional days due to the sales associate's unavailability. Overall, U-Haul of Minneapolis is a reliable option for local and long-distance moves, with a team that aims to provide a positive customer experience.
I would rate higher if the equipment was safe for the road. We found a burned out taillight. They sent us down the road to the next U-haul company to get a different two wheel dolly. This was an unnecessary delay in our trip.
July 2024
This location is in a rough neighborhood, but the staff is very friendly, and helpful. They seem to enjoy what they do, and that positivism is conveyed to the customer. If you run from this location, Just Be watchful for transients, and keep your vehicle locked.
June 2024
I wanted to rent a uhaul on my last move. Was unable. Why? I literally couldnt get a real person on the phone. Bot after annoying bot telling me to download another company app. What happened ??? Lol
