-
March 2025 by Jaime Alvarado
Atm never works :/
-
December 2024 by Tyler-James Millington
skibidi toilet ohio rizzler
-
December 2024 by Mike Ruch
Every time I use the damn drive-thru it literally takes a half hour to get my check cashed it's ridiculous
-
October 2024 by Mariia Vyshnivska
My first banking experience was here and it was a great experience because I was served by Makenzy Heder. I want to thank her for her conscientious work. she does everything to make me want to come back here again
-
October 2024 by Luke
Tai was very rude from the moment we started talking with him. He loves to tell everyone that he’s been working there for 18 years and he knows how everything works. He lied directly to my wife and I. Apparently it was just to get us to leave. He told us what we asked for was accomplished. Come to find out the next day from the management that we spoke with from corporate, that what he told us was not true at all.
We will not be going to this location again.
We will also never use US Bank again after the way this person and several others have treated us while we tried to resolve our problem with them.
-
July 2024 by Adrian
Unprofessional
-
April 2024 by Jon Bartelt
Waited at least 5 minutes for anyone to get off their chair from their office to help me. The lobby was empty. I could hear the person who finally came to help ending a personal phone call (loud talker). I hope this message gets to a manager who can improve the customer service from the people there. One idea would be to have a hotline where customers can post feedback so I don't have to post this feedback on Google. You'd think with US Bank stock down so much they would try a little harder. I've been a customer for over 20 years one more bad experience and I'm closing both my business and personal accounts.
-
February 2024 by Mija Mudder
Worse than BOA
-
February 2024 by C D (Cil)
Worse than BOA
-
January 2024 by Sandra Steinmetz
Very easy to transfer money
-
January 2024 by Marshall Hall
Poor customer service skills
-
November 2023 by Brian Lyew
Great service. Everyone is friendly. The branch manager Thai is especially knowledgeable and a great steward and representative for US Bank
-
October 2023 by Alan Swenson
This Bank NEVER clears their sidewalks of snow and ice. Almost every business and building in the surrounding area has not problem with this simple task. This is over the last 4 winters of walking by semi-weekly.
-
July 2023 by Hugh Brady
If you love late fees, zero customer service and high interest charges, bank here
-
May 2023 by Brian Cheney
One the best banks I have dealt with and the service was perfect when I opened up my new account!