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August 2022 by Yaret Ayala Soto
Not well receive
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August 2022 by Didar Zeitkazieva
The consultants are really nice here:)
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December 2021 by Karen Verebasaga
Rude customer service ?
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May 2021 by Long Zhao
Scam! avoid doing business with this branch. I simply cannot close my account and get my money back. I've been calling US bank so many times and it is obvious that they won't take your demand seriously unless you file a lawsuit.
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August 2019 by Tony cs
this branch opened my credit card account and they promised as long as I spending 500 usd in 90 days,I will have the 150 usd rewards. However after I spent 1000usd in 90 days, they refuse to give the 150bonus. If u want a honest bank and better service, I recommend BOA.
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July 2019 by Solarist H
Messed up a paycheck I was trying to deposit in my account and didn't tell me about it. 3 days later I overdraft from the check bouncing due to someone ripping my check and proceeding to put it in their check reader. I only found this out by talking to the helpline and my employer.
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April 2019 by Lolitta Elder
THIS IS THE MOST DISRESPECTFUL BANK IN THE WORLD THEY HANG UP WHEN THEY KNOW YOU HAVE THEM RIGHT US BANK IS THE WORST OF THE WORST. THEY TELL YOU WHAT THEY FEEL YOU SHOULD HEAR SO YOU CAN OPEN A ACCOUNT WITH THEM. EVEN THE MANAGEMENT
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March 2019 by Dongyon Kang
If you know you will relocate after graduation, switch your home branch to some other branch, or better yet, switch banks. I live on the west coast now but I have to sometimes call this branch just because it's where I opened my account, and not only it's very hard to talk to someone at this location due to time zone difference, but the way they handle customer calls is below anyone's expectation. They even HANG UP on you. This happened to me not just once, but on multiple occasions and I'm beginning to think that they do it on purpose, although I'd like to believe that's not the case.
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January 2019 by Dave B.
Worst bank service ever. Do not recommend using this branch. Eastbank branch is better. Plz use there
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December 2018 by Syed Ali
Easy to get change here.
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February 2018 by Marlena S.
I stop at this branch on the regular due to its convenience, and I genuinely love the entire staff. I've never had a bad experience.
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August 2017 by Ryan M.
I also leased a vehicle through USBank about a month ago. They charged me 50 bucks to change my due date and their reps are completely uninformed a-holes. Then they would not let me move the due date back as far as they had originally stated. I told them the payment would be late and they said it's OK we have a 15 day grace period. 2 days later these morons call my wife AT WORK...not on her cell or my cell or any number we had put on the lease....AT HER WORK. I really regret leasing through this awful company and will NEVER do so again. If I could give them 0 stars I would.
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May 2017 by 트랙&필드
I can give 1 star.
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March 2017 by Choi Seungwon
Not even worth a single star. Assistant manager Paul Koster is as unfriendly as a person can get.
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October 2016 by Terry Scott Niebeling
This location is convenient to campus, and saves me a bunch of time figuring my finances. Also, Jasmine is an incredibly friendly teller, and efficient. I go here when I can, between work and lunch. Great place to bank, my favorite brand location.
