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February 2024 by C D (Cil)
My spouse and I did not expect to have to wait 30 days to use our new account. Our first direct deposit was unsuccessful, delaying access to our earnings. They won't even close the account for us, until after 30 days. Inconvenient, to say the least.
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December 2023 by Cahner Cihak
ATM always eats my money, it'll take an hour to get a single bill deposited and if a bill doesn't read it wont return it to you. Fix your machines or don't allow deposits, this is theft
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September 2023 by Maria Sol Perez Aguirreburualde
The staff in this branch is resourceful, and very nice. They went an extra mile to help me in a couple of occasions, for which I'm very grateful.
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July 2023 by Christy S.
New building is spacious inside. No line when we were there on a Wednesday. They have a coin counting machine (the small US Bank location further east on Lake St does not) so my daughter was happy to have her coins transformed into cash (including a crisp $2 bill). I was able to get an appt on-the-spot to set up a CD with a good APY and Flor was delightful to work with. She even invited us to use the coffee/tea station when we were finished. My daughter gives the hot cocoa 2 thumbs up. We’re happy to have a USBank in our neighborhood!
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July 2023 by Christy Stutsman
New building is spacious inside. No line when we were there on a Wednesday. They have a coin counting machine (the small US Bank location further east on Lake St does not) so my daughter was happy to have her coins transformed into cash (including a crisp $2 bill). I was able to get an appt on-the-spot to set up a CD with a good APY and Flor was delightful to work with. She even invited us to use the coffee/tea station when we were finished. My daughter gives the hot cocoa 2 thumbs up. We’re happy to have a USBank in our neighborhood!
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December 2022 by Olivia Barnes
It took too long before I got helped or they would of gotten 5 stars.
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August 2022 by Jokera
Slow service and no urgency it’s 10:11 am on a Monday morning and there’s 4 tellers and only 2 working while 2 more employees sit at the table on computers. All I need is cash and I’ve sat in line over 10 mins
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August 2022 by Gina Dupuis
Always greated when I come in and when I leave. My deposits always go fast. The tellers are very friendly.
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July 2022 by Ryan M.
New building and many friendly staff. Open area for distancing. Deposits are made easy and near my house so that's great. Thanks. Saw some older reviews so wanted to give my positive experiences for the more recent renovation.
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April 2022 by Owen Curtiss
A very nice new construction building. As an account holder you can enter the offices and use many aspects of the site.There is a multi car drive thru teller, with a drive up atm as well.There is a bathroom for account holders, that can be accessed by talking with a banker.They also have a single serve drink station, and a fridge with water bottles for account holders as well.A large conference room is located in the building.Many walk up atms.Wheelchair access ramp, parking, and automated doors.
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April 2021 by Shaunny
Update your maps 1di0tes, there's a crane where your business used to be ?
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December 2020 by John Klose
On hold forever, for a person who ended up not being there, a Nicholas Alex, person who answered phone was not helpful. Very nice classical music playing for the 15 minutes I was on hold though!! Do business with this bank at your own peril!
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October 2020 by Cory McLennan
Kinda whack how this location can’t get a mobile trailer, thanks for taking care of your customers.
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September 2020 by Victoria Pace
Burned. Not open
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May 2020 by Michael Wilson
One time I tried to get $2 bills there and the teller told me to try going to bank. I said that’s why I was there and the teller didn’t understand what the problem was. Lol
