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February 2024 by Robert Mahova
Impossible to call,800 number is a joke
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January 2024 by David Robbie
The mail as always been around been between 7:00 and 7:30 PM When you are getting meds I have wait for him It is super bad
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December 2023 by Imanii Elanee
Carmen was great. The African man did not wanna help me with a change of address because he stated we were "to busy " so the manager cleared that up for me that we would be able to use our id cards to do it the same day. We went to Carmen instead & she had us verified and out within 2 minutes. ❤️‼️
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December 2023 by Tashaniqua Jarmones
This Have To Be The Most Rude, Disrespectful, and Most Annoying Post Office Ever. The White Lady With Wavy Blond Hair That Wears The Glasses And Work In Packages Is Very Rude And Disrespectful. I Was Told She Has My Package And To Come Pick It Up Another Day Because She Was Upset I Said Something To The Black Package Guy That Was Rude.The Very Next Day It Says My Packages Has Been Delivered And It Never Has. Since Then I Have Not Received Any Of My Packages Since Then. I Can Not Find Them In The System Anymore. And I Don’t Have A Dog So They Can’t Give That Reason. Since 11/30/2023 No More Packages Have Came In. It Says A Package Of Mine Was Delivered 12/7/2023 And I Never Received It. Someone Needs To Step In And Look Into This Post Office. Playing With Mail Is A Federal Offense.
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December 2023 by Amy Weinhaus
ONE person at the counter. 15 people in line. Rude woman working at counter helping her friends who walked in the door before everyone in line. It was ridiculous.
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October 2023 by Brandon Link
The worse post office in the twin cities. The wait is always over 30 minutes and the staff is short and rude. I was there for 25 minutes today and they got through only 2 people mailing out 3 items. The postmaster here should be ashamed.
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October 2023 by Natasha Robinson
RUDE AND WONT GIVE ME MY MAIL. I was told I could no longer have my mail held there and to get a P.O. Box. I was told to go online which I did. Here it is 3 weeks later and I still have not received a box or key. Originally I was told they didn’t have a key. Then when I came back they only had one key. Then once again the same thing, they still didn’t have a key for me. Then I got a call saying they gave my box away and come in whenever and they would issue me a new box and key so I did. I was then told when I came in that only one person could do it and they are only there in the morning. I called multiple times and left multiple messages and never received a call back or message. I came back again and they tried to lie and say they called me but I had no missed call or messages like before so that’s a lie. They then refused to give me my mail or P.O. Box key. They are unprofessional as I was told “you better make sure you answer the phone then” and when I stated you don’t tell me what I better do, I just need my things. He closed the door on me. They need to fire everyone and re hire because every time I’m in there they are rude and unwilling to help and it wasn’t always like this cause I grew up in this neighborhood. These people just suck. Go somewhere else you guys. I’ve reached out to customer service as well.
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August 2023 by Devon Reed
I am highly disappointed with the post office's mail delivery service in my area around the 60th & Dupont Avenue North street. On Monday, and numerous other days, the mail carrier failed to deliver mail to the houses in my vicinity. This consistent negligence is both frustrating and unacceptable. I rely on timely mail delivery and this ongoing issue has caused significant inconvenience. I hope the post office takes immediate action to rectify this situation and provide the reliable service that we deserve.
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August 2023 by Stew C
This place of business is horrible. There’s an older man who has no business working the front with that bad attitude. He’s very lazy and WILL NOT look for your mail. I cannot wait until my 6 months is up to move my P.O. Box elsewhere. I cannot stress enough how inconsiderate almost everyone working here is. I’ve had 2 employees working here who are respectful. I have to come here and retrieve my mail way after the time of 10:00. I mean, what are these employees doing at work where our mail is nvr in our boxes on time?? Someone needs to train these folks on respect & time management. I will continue to advocate for the customers until this post office gets it right!! To say this place is ghetto is an understatement!!
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July 2023 by DM12
I go to this post office all the time. The attendants are always rude. When I go to pick up a package and ring the doorbell it takes forever for someone to answer. I end up having to ring it multiple times at the direction of the folks behind the counter. Also, They ended up making me over over pay to ship back merchandise that I had already paid to be shipped. I confirmed with the vendor that I should not have had to pay.
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July 2023 by Rael Keru
I handed my package directly to a girl at the counter. She wouldn’t give me a receipt for the tracking number and now the package is lost and the manager told me there is nothing I can do. I would recommend going to literally any other post office.
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July 2023 by שלמה בן דוד Ricky White
I walked to this post office to send a couple of parcels and the service was efficient and courteous.
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June 2023 by M A.
Worst customer help ever. Doesn't help with anything and just talks a bunch of nonsense! So I was selling on a clothing platform called Depop, I got locked out of my account while I had packages in transit , I wasnt able to notify my customers so they opened disputes thru the app since there were no updates on their order. Depop refunded them, and to prove to them that the package was delivered to the correct address so I can get my money back, they asked for Proof Of Delivery from the post offices. So when I'm asking this post office for proof of delivery they tell me no, that they're not going to help me and to call back tomorrow, I've been waiting for a week so I told them no and to help me now. He also wouldn't transfer me to talk to somebody else! Then the guy tells me no I'm not helping you with your scam. I was like WHAT?? I asked him why he thought I was trying to scam and he also wouldn't answer the question. I offered to confirm the address and the tracking number so he can help me and he still refused and just laughed at me. What kind of customer service is this?! Whoever was helping me clearly had issues with himself.Arguing and lying to me. I've had to do this with other post offices to get proof of delivery from different states because this happened with a couple more customers and those post offices had no problem sending it over! So unless you want to get laughed at, accused, and get no help, then I highly suggest to not give this post office ANY type of service since they're not there to give you service, they're there to bs around all day.
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June 2023 by Rae Johnson
worst customer service ever, they never have anything in stock!! No stamped envelopes, no single stamps, like really.....
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May 2023 by koob meej
Don't go to this post office..the people work in there,they don't helped you solve the problem, all they do is lying day by day..Including the manager too.....I'm will never show my face in there ever ever again...
