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February 2024 by Olivia Hunt
I am trying to schedule an appointment to get fingerprinted and send the prints electronically for a federal background check. There are only 3 locations in MN that offer this service (the others are in Moorhead and Luverne), and the FBI lists this post office as one...yet I have called this post office multiple times across multiple days, only to be met with the message that the mailbox is full and I should call back again. This is ridiculous.
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January 2024 by britney Hemmer
This place is so ghetto people don’t help out at all and cannot even speak properly if their life depended on it. Waste of flesh in a building
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December 2023 by Dantrell Headd
OTR Truck Drivers: from I-94 take exit 233A, follow 11th St to 3rd Ave, turn right on 3rd Ave then turn left on 1st St. Docks on right side, very tight turns so use caution. In & out in 1 hour.
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December 2023 by Ian
I don't have issues with usps often but they have been sending my package between a Minneapolis distribution center and one in st paul. Back and fourth back and fourth. Just get the package to my city
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December 2023 by Mary Kasl
Been here a couple times and they've always been helpful and friendly. Appreciate having an early-open option for a full service post office. Thanks Van!
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December 2023 by AE
Very disheartening and rude experience at this office. An employee named Jo Ellen decided to belittle and demean me when all I was trying to do is mail a package. I had my dog with me, who is a service animal, and she decided to berate me and tell me my dog was not a service animal, that I clearly had emotional issues and needed the dog for such, she told me a service animal doesn't need to be told what to do which is INCORRECT. Further, when I mentioned I also had anxiety she said "I know". So bizarre and inhumane to treat someone. She was so busy and focused on making me feel uncomfortable and upset she held up the line just to harass me when all I was trying to do is buy stamps. TERRIBLE employee.. Was so upset I cried after leaving. Will never go back.
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October 2023 by Michaella Steiner
Super rude employees. A lady who was working the front desk, who wasn't even the person helping me, told me I was holding up the line by purchasing an envelope to be addressed and sent. I'm sorry, but isn't sending packages one of the main objectives of a post office? I watched every person working be rude to multiple customers while I was waiting in line too. If you hate your job so much, quit.
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October 2023 by Vanessa Laura
They lost a package which I reported. They said they would respond in 1-3 days EIGHTEEN days later nothing. Called and I couldn’t even leave a VM message because their box was full. Use any other service but USPS if you actually care if something gets to you. I’m notifying all online sellers I buy from to stop using them.
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October 2023 by Martha L
They don't deliver packages and still charge you for it. If you open a search request they call you to say oh it was probably delivered because we do not have it here, when the package was never scanned as delivered. Ridiculous “logic” if any, and that is coming from a “supervisor”. The service paid for was not provided, they closed the missing mail search without finding anything and they keep the postage charge.
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October 2023 by Brett McNamara
There is an old woman that works the afternoon there. She has always helped me tape my packages in the past. This time she tried upselling me tape, and refused to let me borrow any. Have always supported USPS, but now will ship with UPS for better customer service.
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August 2023 by Paul Elliott
Always a great place to handle business and the workers here go above and beyond everyone to serve their customers.
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August 2023 by Jamal J
Melody at the passport office is by far the most awful customer service rep! I have no idea how someone so rude and disrespectful with no customer service etiquette is working here! She also treats her fellow coworkers with blatant disrespect!
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July 2023 by Brian Lyew
Often busy, but not really the fault of the employees. A manager Cheryl was super nice helping expedite the line. Appreciated it.
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June 2023 by jason abbott
The next time the post office wants more tax money through a bonding bill I will vote NO!
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May 2023 by GDR FREIGHT LLC
Well I have come back and take my negative review because I come to understanding that the brokers are screwing up by giving us Earl appointments and USPS employees are getting the bad review which is unfair
