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March 2024 by Jessica Dickey
After opening a case regarding a package I was expecting through USPS, a representative at this location contacted me and let me know that they’d delivered my package to the wrong address and were unable to get it back. I double checked with the sender that all of my address info was correct, and it was. This is inexcusable. On top of this, the representative told me to file a claim for a refund online because “they dropped the ball”, and I was denied a refund. Can’t get a refund through the sender either as the tracking on the item says “delivered to an individual” - yeah, an individual being some random dishonest person. I’m extremely disappointed in USPS, this location in particular, for their negligence.
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February 2024 by Maria Jirik
Everytime I go here service is rude. Even if I'm the only customer there. Scorns me for not knowing things if it's my first time returning certain item or purchasing something. I only go here if I HAVE to return something.
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February 2024 by Kate Lerwick
whether the night drop is open or not is completely up in the air and there's no way to tell if they have it locked/jammed shut or not before you drive there
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January 2024 by Antonio Pegross
The one elderly lady is very rude
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January 2024 by Nancy Kane
They were very good at opening a case for me. I am waiting a response.- update Months later still no response from anyone. I called them and referenced the case number. Was told they would call me back. Nothing!
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January 2024 by Emilio Galarraga
Not welcoming place. It seems that they don't like helping people , no smiling, no greeting ...and so slow
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December 2023 by KayeAnn Mason
Terrible service. They are literally wrapping boxes for shipping for customers when their sign says they don't. At least 5 min per customer. Lines out the door. Always poor service here.
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October 2023 by SALIVASHOUSE
this arrogant white man wanted to have an attitude when I asked called around all day to intersect my package that had the incorrect delivery address. I called 15+ times and they didn't pick up not one time . My package got delivered to the wrong address that i cant get back because ya'll can't pick up the phone.
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September 2023 by Gao Vang
important certified mail never delivered to destination. per tracking it shows its at this BP location. called multiple times to no avail. i should have known better that to trust the US Postal Service.
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July 2023 by Silka Schreiber
Horrible horrible service. Have held onto a package I sent to an address on their route for almost a month instead of delivering it. Made two complaints and they marked the complaints as resolved without contacting me or resolving the issue. They do not ever answer their phone ever. I hope USPS audits them.
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July 2023 by Danielle Biever
Joanne was the best help ever in helping me apply for my first passport. Such a sweet, patient and caring person!
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June 2023 by Randy Gerold
Well second day that I've come by here. And there's no internet, cash only transaction. With all the extra money the governor has this year. And Uncle Joe why can't we have internet at the post office? Lol ??
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June 2023 by N Y
They posted up on the entrance door “internet down, cash only.” I waited in line for 30 minutes just for them to tell me that means their computer can’t even scan a QR code without internet and print off a label too. Who would’ve known that? At least put up a sign that lists things you guys can’t do so we’re not wasting our time waiting. I assumed it meant they just couldnt accept any electronic payments but everything else was fine. Additionally, they got the slowest clerks working. My GOD they really do take their time. No sense of urgency. I understand some take longer than other shipments but the lines wouldn’t be as long if they didn’t move like sloths.
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May 2023 by Skylar
If I could give zero stars I would. They have managed to lose two packages in the past month. One was marked as delivered, but was never received, and the other has perpetually been in limbo. They have also given us other people’s packages on multiple occasions. When I tried calling there was no answer and I got hung up on. And if you contact USPS, they tell you they can’t do anything and to contact the local post office.
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March 2023 by Ayo Universe
The post office boxes were run over at apartment complex a month ago. We haven't have had any support or assistance. The boxes are still on the ground and mail isnt being delivered. Without any postage boxes we cannot get any mail delivered. People with disabilities are being neglected by not having their medications or mail arrive to their homes. Requiring other interventions to go to the post office to receive mail. We need swift correction.
