-
February 2024 by Katy Leitschuh
Would leave no stars if possible. The lady working tonight was telling us she “needed to cut the line off and close” 25 minutes before the close time? Continuing on with how much work she needed to do, making all in line feel as uncomfortable as possible. She was basically berating all of us even though we had been there before close. I’ve truly never experience such awful customer experience any place in my life as a customer.
-
February 2024 by Jessi Sariina
If there were negative stars, I would leave them -2. The most rude person I have ever dealt with works here. The post office is already a terrible place, don't make it worst with bad behavior to customers.
-
January 2024 by Jacob fraser
I’ve never had a problem coming in and picking my packages up early I do it almost every time I get a package for whatever reason this time they would not let me pick up my package early. Yes it hadn’t been sorted through through yet but I’ve also come to pick up packages before that said they had gotten there not even a hour ago and I was able to pick them upEDIT They sent my package to Annandale how are you guys going to sort my package wrong and tell me it’ll be sent out tomorrow that is ridiculous
-
January 2024 by Tony Hommes
Staff member was creepy, slow, and kept talking about how he had to make sure I wasn't mailing a bomb that would blow up an airplane. Very rude service and seemed very unorganized...I've been coming to this post office for 10 years and have never seen any of these employees before or been treated like that.
-
December 2023 by afton delgado
Here’s an unbelievable story. I joined a line of 5-6 people waiting in line. They were waiting 25 min for the attendant to come back from break! Myself too! The sign said they closes at 4pm, well the line of people including myself were in line before 4. The attendant came out past 4 and reluctantly processed mail and packages for the line goers. Mail and packages were left out in the open piling up. By far one of the weirdest experiences ever. 1 stars for the fun company from the people in line, everyone had a sense of humor.
-
December 2023 by Hector Gomez
Save yourself sometime and drive somewhere else horrible service i wish i could say by an employee but nope its the supervisor who needs a lot more customer skills. She refused service to send an international box cause she had no other employees i went to Long lake same issue but yet my box was sent and paid for within 5 minutes. Plymouth post office not customer friendly
-
December 2023 by Dominic Ramczyk
You would think this post office belonged to a 3rd world country. 20 people in line (going out the door) and ONE person working at the counter. Meanwhile I counted 4 people in the back walking around and pretending to be busy.
-
December 2023 by Christian Strong
Awful customer service!!! Manager does not care... One person "working".... ...... You should have more than one self checkout when your staff cares that little!!!!
-
December 2023 by Jonathan Davis
I'm not crazy about this place. On 11/09 me and my girlfriend came in to do an address change. We had the paperwork showing that both of us will be moving to St. Cloud. When I dropped off the paperwork to the lady behind the counter. I asked if that is all we need to do. She said "yes".Now at my new place in St. Cloud I get a letter saying I have 20 days to complete the request. ID, passport, lease, mother vehicle registration, ect...Why????? I had this in my hand on the 11/09.
-
November 2023 by Kurt arcand
I got a package from California on the 26th by the 30th, when the package was supposed to be delivered, just got to KC Kansas the over the next 24 hours it went to KC Missouri which is basically from one end of the building to the other end!! Wow just hang it up USPS stop wasting peoples time and money!!!!!
-
August 2023 by Margaret Eck
Unannounced closure of the lobby forced me to use kiosk, which is usually not a problem. My package was too large for the bin, and with no open lobby, there was nowhere to leave the package. Why on a Tuesday at 10:30 AM is the post office closed? Do better!
-
August 2023 by ashley skogen
Don’t go to this post office. Employees only sell stamps they do not know how to fix any mail issues
-
July 2023 by Sri Vidya
Very very worst service. Asian man -senior person who is cashier yelled at me and he doesn’t have patience to talk to customers and he is freaking frustrated on his work and I left the USPS with out posting my item.
-
April 2023 by Katey H.
There was one man working tonight who was downright rude to every customer in line just because there was increased traffic closer to 5 (which makes sense because that's when the majority of people get off work) Did the bare minimum, didn't explain things clearly, and snapped at people coming in, and took their frustration out on patient customers. A very upsetting experience. It takes very little to be kind... steer clear
-
April 2023 by Carrie C.
The "gentleman" who is usually working is horribly rude and makes every stop here uncomfortable and upsetting. I feel badly for everyone in front of me and I dread getting up to the counter to have to take "my turn" with him. He needs to go.
