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March 2024 by Brigit Boler
This has to be the slowest Valvoline on the planet. Waiting an hour is not the point of the business.
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March 2024 by Brad Mclain
Professional service BUT PRICE IS TO HIGH$$$$$$ 90.00For an oil change WAY TOO MUCH !!!
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February 2024 by Abner Bezerra
They always make great time when it comes to my oil changes and filter replacements.
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January 2024 by Luis Ordeñana
Excellent customer service
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December 2023 by Molly Mortimer
5 stars for Carlos at lake street, but 0 stars for valvoline in general— according to some policy they could only use premium oil on my vehicle even though it’s only at 83000 miles so though I was expecting to pay around $50 the total came to over $100 :( I don’t know much about cars but I’ve gotten plenty of oil changes in my life and this seems unreasonable to me. Would recommend going elsewhere even though the workers were very nice
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December 2023 by Chris Holm
Waited 10 minutes and didn’t see anyone working, then a guy came out and yelled at me to get in line behind a car that showed up after me. I left and won’t go back.
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November 2023 by Abdirahman Mahamud
At the beginning they offer different synthetic oil and their prices when I chose the high performance oil You can’t tell which synthetic oil they use because I can’t see when changing oil. That makes me nervous and unhappy. Other than that they are doing greatThanks
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August 2023 by Joshua Conroy
Great service, no overcharging or forcing unnecessary labor. Kind and respectful.
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August 2023 by Trypp Adams
Would not recommend. They carry the Valvoline Brand but won't honor Valvoline coupons as they are a "Franchise". THEY DO NOT ACCEPT COUPONS, NO GROUPON, NO VALVOLINE COUPONS. Say that you will have a "15 minute" oil change but plan on 30 minutes. Arrived at 5:20pm, one car in front of me, was told a 30 minute wait but ended up being 45 minutes before I could pull in. Left at 6:50pm. They over filled my oil, then asked me what to do like I'm an expert or mechanic, saying things like maybe my dipstick was bent, and pointing to the computer and saying they put in the appropriate amount. After reading more online, it seems like they probably didn't let enough or all the oil drain out... Staff was polite but between being harassed for money while waiting, the it's a "Valvoline" but not, like I'm supposed to know the difference and then getting overfilled with oil and then I'm supposed to be an expert/mechanic and tell them what to do, I won't return to this location.
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August 2023 by Eddie Gerold
For the most part there are honest, hard working people employed here. I have used this location a lot as I used to live in the neighborhood. Never had a bad experience here. Most of them also speak spanish!Services: Transmission
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May 2023 by Helena Garcia
My favorite. Quick. Convenient, local, reasonable prices, great coupons
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April 2023 by Tori Rehak
Devante and his team were so kind and helpful. I had a lot of questions and he made sure to answer all of them as busy as they were! He explained things very clearly and was super helpful - great service!Services: Air & cabin filter replacement
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March 2023 by David Rios
They were quick and were able to fix everything that I came in for! They also were transparent about which parts were going into my car and explained to me why each part was important!
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March 2023 by Brooks Delton
I came here when I was too lazy to do my own oil. Staff here are 5 stars, however the lot is so small that only two or so cars can wait at a time.
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March 2023 by Fuad Abdi
nice staffs will hep you car and they makes full service makes me deferential oil transmission oil change battery every thing they changed cheapServices: Battery
