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March 2024 by A4NQT
The staff was very kind & the price was right! I loved how they went the extra mile to check all the fluids & tires, AND top off my windshield wiper fluid NC! ?
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March 2024 by Louis Fischer
I ordinarily never do reviews, but in this case, I don’t mind at all, I’ve been going to the same Valvoline location, in Minneapolis, for nine years now, and I live in St. Paul, which has locations and other companies to do the same service. I only go to this specific location, because, they’ve always given me the most consistent service, information, discounts, great attitudes, and consistency of work and always great results for my vehicle. I started going to Valvoline after trying many other brands, I had 21,000 miles on my car when I bought it, I took it to Valvoline at 23,000, and now my car has 103,750 miles on it, and it runs like a top. I also get my wiper blades there that last for a long time , and they always have the interior filter for my model of car, which I change quite frequently. What more can I say, great service, excellent employees, great products, and satisfaction. Thanks very much. Andre F.
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March 2024 by Tiana Curley
Caused more problems to the car then it was before. Never again. Get diagnosed and take it to a professional.
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March 2024 by Christina Wickignson
Tech lied about filling my tire and told me that the tire pressure light turns off once I get moving because it’s cold out. I fill my tire almost daily, I know that’s not how it works.
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March 2024 by Anthony Urban
Fast service, convenient location, plus friendly, and knowledgeable staff make this location a winner in my books. 8n fact if you can't change your own oil, then I would recommend letting these guys and girls do it!
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March 2024 by Morgan Lee
Let me start off my saying that 1) I had been here before to get my oil changed with no issues, and 2) I never leave 1-star reviews because there’s usually an explanation or reason for less than stellar service and typically not the staff’s fault. BUT. I stopped by 30 minutes before close knowing there was a chance they wouldn’t be taking any more customers for the night, but when I arrived the sign said “please wait, one of our staff will guide you in” so what did I do? I waited, blocking the sidewalk like an idiot assuming someone would come out soon. Well the minutes kept passing, and I could see staff glancing my way between servicing the other cars and I kept thinking surely, someone will come out soon to talk to me or tell me no more customers for the night (also for context, my phone was dead so I couldn’t call). 30 minutes go by and it’s now closing time, but I thought hey, they’ve seen me sitting here by the please wait sign for half an hour, someone will definitely come out now to change the sign, and they might be able to squeeze me in. Another 10 minutes go by, the last car inside leaves, the staff look at me one more time, then TURN OFF ALL THE LIGHTS and disappear. I couldn’t believe it. I’ve never been so upset by staff treatment of a customer this like before (coming from a former-service-industry millennial and not some angry entitled old boomer).
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December 2023 by W. Haugen
Caesar and Chevy helped me find a different coupon when the one I came in with did work for some reason. didn’t have to do that and I really appreciated the kind service.
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December 2023 by Steve Lumbar
Waited for 45 minutes in line. It didn't move. Lame. Two guys standing by back door talking casually. For 15 minutes. At 4:00. With a line. They close at 5. If there's a line, don't bother...fail
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October 2023 by katrina todd
Showed up and wasted half hour in line and someone showed up 10 mins later and still ended up getting into the garage before me. Which was unfair as I showed up and been waiting way longer. Had kids and pregnant at time. Horrible service as they were told to go ahead of me and I was told to back up and let them since that’s how the line goes. Which didn’t make sense a worker came out and made us move so he could get his car out so I got stuck in the longer line once that happened.Service: Oil change
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October 2023 by Suan Kregel
Professional staff. Quick service once inside a stall. No hard sell on any add-on services.Waiting 45 min because I was 3rd in line at arrival.
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October 2023 by Luke Witherby
Like a spa day for my car. But you didn’t put the underbody covers back on my car! Just got home, checked they were there before getting the oil change.
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September 2023 by CAM O
I brought my truck in and they stripped the bolts on my splash guard. They did not tell me, in fact they said everything went back together fine.. Appears to be laziness as it is not hard to put 4 bolts in. Will not return.Service: Oil change
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August 2023 by Shane Pullins
Highly recommend, Zach got me on my way with helpful prompt service!Best valvoline location in the cities.
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August 2023 by ꜰʟᴏᴡ
Chelle did an excellent job of not only making sure my vehicle had its proper fluids, but also has a great attitude and cool personality.
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August 2023 by Taylor Davis
Called up and their phone system said it was less than 20 minute wait. Got there and there were 5 cars in front of me. Called back, and it still said less than 20 minute wait. *It took an average of 20 minutes PER CAR* Well over 1 1/2 hours just waiting.While waiting in line, I called the location and talked to one of the employees. Asked how long the wait would be. You guessed it. They said "20 minutes" even though they could see all the cars waiting.Very dishonest location. Will not be going back and I would not recommend you ever go there
