Verizon is a nationally recognized premium retailer that offers a better wireless experience with exceptional customer service. Customers have shared positive experiences with the friendly and knowledgeable staff, highlighting their willingness to help with various phone issues and purchases. For instance, Austin provided excellent support while guiding customers through phone replacements and troubleshooting, making them feel comfortable and valued. Another customer praised the Edina staff for resolving a complicated phone return issue that had caused frustration at other retailers. The team spent considerable time ensuring the problem was fixed the same day. Many reviews emphasize the welcoming atmosphere of the store, contrasting it with larger retailers, and the efficient service provided. Overall, Verizon is recommended for its attentive staff, effective problem-solving, and a commitment to delivering a better wireless experience.
I had a very positive experience buying the S25FE I wanted They did not try to up sell me or push accessories if I didn't want them. They explained price and fees and did my set up. It's great having my new phone and knowing I can go back with any questions or issues that come up.
February 2026
Great location…awesome staff…didn’t try to sell me more than I needed…thanks folks!
December 2025
He was great and supper helpful. Didn't take long and
