Verizon is a nationally recognized premium retailer that offers a better wireless experience with exceptional customer service. Customers have shared positive experiences with the friendly and knowledgeable staff, highlighting their willingness to help with various phone issues and purchases. For instance, Austin provided excellent support while guiding customers through phone replacements and troubleshooting, making them feel comfortable and valued. Another customer praised the Edina staff for resolving a complicated phone return issue that had caused frustration at other retailers. The team spent considerable time ensuring the problem was fixed the same day. Many reviews emphasize the welcoming atmosphere of the store, contrasting it with larger retailers, and the efficient service provided. Overall, Verizon is recommended for its attentive staff, effective problem-solving, and a commitment to delivering a better wireless experience.
Austin does an exemplary job in sorting the inside and outs of cell phones.He is my guy in this!
July 2026
Great service today - knowledgeable, friendly, and fast!
July 2026
Highly recommend Austin of RUSSELL Verizon in Edina, Minnesota. Austin made the process of upgrading my iPhone 13pro to 17ProMax simple and effortless. He explained everything clearly and answered my questions thoroughly. Very pleased with the service he provided. Thanks Austin!
