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April 2024 by Daniela T.
If I could give this place negative stars I would. I've never EVER come across a pharmacy that was so mismanaged and unprofessional. They can't do any auto refills or deliveries because they just can't figure it out and are so behind at all times to even think about it. It takes an average of 2 months for them to figure out how to fill a prescription for me. And this is including the prescriptions I NEED EVERY MONTH TO LIVE. they've given me excuses about an important medication for 2 months only to admit this week that there's a shortage and they have no idea when they'll get more. They could have told me and I would be better able to prepare and look other places but they lied to me. They once delayed filling a prescription for 3 days straight telling me to come back in an hour multiple times only to say the next day by the end of the day. Speaking of going in, the average line time is an hour they are so slow. The Walgreens prescription app is a joke because they can't figure out how to run the pharmacy. Im stuck in a loop where they won't order a prescription for me because it gets flagged as not being covered by insurance, and then they say they'll order it and come back next week. Only for that order to mysteriously disappear with no trace of having ever existed. It's happened 3 times in a row where the app says "action needed call pharmacy" they agree to order it and then just DONT. I don't know if it's just criminally understaffed or the people who work there are actually incompetent. They seem nice but I have no idea what the disconnect is for actually getting anything done. Even the process of transferring my prescriptions away from that pharmacy is delayed because of incompetence.
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February 2024 by Rita L.
Infuriatingly undependable service. I was on the phone for over half an hour, with the bot telling me ,"We're sorry. All our staff is busy attending other customers. Please stay on the line...... There are more than 3 customers ahead of you." So I drove over to the store, only to find out, per a notice on the closed pharmacy curtain, that the pharmacy had closed at 1:30 and would not reopen until tomorrow morning. This is after I had long-standing prescriptions "pending" refill all week, with notification today that the refills had been magically cancelled. One of these prescriptions cannot be stopped. This is not the first time - it's just the final straw. I will go elsewhere.
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January 2024 by Fuller M.
Literally go ANYWHERE else. If your medication is important to you, do not use this Walgreens. If you call, you'll wait 40+ minutes to talk to anyone. If you leave a note about your medication, they won't read it. If you go in person, they won't care about the problems they've caused. Both me and my fiancé have run into multiple problems and they've caused lapses in our medications more than once. Stay away!
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December 2023 by Daniel G.
Worst customer service ever! (Besides Google). I have been on hold for the pharmacy since 2 pm and still "more than 3 callers ahead of you" since 2. How many more hours will I have to wait?
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November 2023 by Alauna K.
I have given this pharmacy so many chances. The people who work there (for the most part) are very nice, and I feel terrible for them because I know that they probably don't get paid enough to be there. They are incredibly understaffed, which I assume is Walgreens' fault. The pandemic is over. Hire more people. Your staff seems overworked and underappreciated. I have regularly been left without my daily medications, because for whatever reason the pharmacy isn't filling my prescription. This time it's been over a week and I haven't received any updates or phone calls. There is not a shortage of my medication right now, so there's no reason for them to not be able to fill my prescription. I tried calling, but there were more than three people ahead of me in the phone line for over 20 minutes. Just transfer your prescriptions elsewhere and don't waste your time.
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November 2023 by Abby S.
This is the absolute worst pharmacy. I waited for 2 hours for a flu shot (30 min in the prescription pick up line just to check in since there wasn't a separate area, then 30 min waiting just for the woman to ask what my name was again and that I hadn't even been checked in, and finally another hour). Also the room where I got my shot was so sketchy and unprofessional - filled with boxes, junk, and unorganized paperwork. I never write reviews but this was actually the worst place I've ever been DO NOT GO HERE.
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October 2023 by Michael D.
To be perfectly honest my experience there started out well. The techs helped me by ordering a med that they didn't have in stock. I had had the meds before but they didn't have the proper dosage of pill so filled it with 1/2 dosage pills. I asked and was confirmed that I had a months supply. When I got home I did the math and realized I only had a two week supply. I went over the math with a pharmacist and she looked puzzled. At this point another pharmacist came over and tried to override the math issue. I was starting to get angry and asked for a refund and told them I would get it filled somewhere else. He became very condescending and I said I would file a complaint with the FDA at which he laughed and walked away. I demanded his name which he refused to give. I am waiting for a call from the store manager tomorrow. I almost went over the counter for this prick.
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October 2023 by LR S.
'0' stars for the absolute worst / biggest pain-in-the-ass pharmacy with long lines, inconsistent staff, whether drive-thru or in-store.
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August 2022 by Crosby M.
Prescription filling is miserable. Either stand in line 45 min or wait in drive thru 40-60 minutes. Often times prescription not available EVEN after receiving notice prescription is ready. I realize, clearly, they have employee shortages, but I believe worse here than others.
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July 2022 by Elaine K.
Worst pharmacy in the neighborhood. The last couple three prescriptions I've had took an average of 72 hours to fill.
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October 2021 by Francine T.
If you use this pharmacy, be prepared to wait - in line,when you are there, and on the phone, if you are calling in a prescription. Minimum waiting time is usually about 15 minutes.
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October 2021 by Troy H.
I just moved to the area and was looking for a pharmacy, I have filled with plenty of different Walgreens locations before, but will never return back to this one. Abysmal wait time, poor reduced hours and a filthy store. Not to mention at 6pm on the dot the Pharmacist yelled at everybody in line to leave because they were closing which sparked chaos amongst the customers. Do yourself a favor and go anywhere but here. One note is that this does not appear to be the employees' fault. They appear stressed and are clearly hustling. They could probably double their staff and still not keep up
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June 2021 by Benny B.
This pharmacy. Awful. I don't know how it could possibly be this bad. Do yourself a favor and find any pharmacy that isn't this one.
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June 2021 by Luke S.
Drive-up Pharmacy customer service is always so, so, so very slow - Both pre-COVID and has gotten even worse during COVID.
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February 2021 by M. K.
The parking lot is always covered in tons of trash and litter, including right in front of the door, which you have to walk through to get in. If the store can't be bothered to do the basic hygiene of picking up filthy trash, makes me wonder how clean they keep the pharmacy, and food-storage areas of the back room. BUT unlike the older reviews here, I had a *lovely* pharmacy experience -- all staff were professional, kind, speedy, and I witnessed them treating several other customers the same way. I also talked directly with the lead pharmacist and he was wonderful. This was on a Saturday, but... maybe that hot-headed guy others have mentioned has faced consequences for his behavior and is gone?
