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“What a great surprise after an intense shopping experience. The store had great inventory, but was a bit chaotic with the member event. The highlight was the help we received from the store manager, Max. I met him at checkout as there were questions with an online order I needed to place. Not only was he incredibly helpful, but extremely patient (the line was 10 deep). He took the time helping me and getting our order placed with the correct discount and my interaction was one that reminded me that customer service is what makes a retail environment worth coming back to — retail needs more people like him.”
“There was a wide selection of clothing when I visited. There was a ton of clearance. The only problem I had was at the register when the sales clerk didn't want to the honor a sale that multiple sales person were advertising throughout the store. It took her to reluctantly radio her store manager for verification in order for her to give me the sale prices. That process was not only frustrating but also took time.”
“I enjoy coming here! Staff has always been so kind and the clothing selection is great and I feel it is priced well. The bathroom though could use some help - at least a cleaning once in awhile. I will continue to come though!”
“I was at the Gap in Ridgedale. What great service! I had a complicated return. The staff was professional, nice, and do helpful!!! Thank you staff at Gap in Ridgedale Mall!”
“I don’t often leave reviews but I was super impressed with how genuinely kind, informative, and helpful the employees were. I usually run from sale staff but the individuals working at this location were absolutely lovely.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Ask for Rebecca, Leland, Ron, and Ken at JCPenney!
If you’re shopping for a suit at JCPenney, I highly recommend Rebecca. She helped me twice, first with finding the right size, then with my return. She’s attentive and even pointed me to the elevator when she saw my baby stroller.
Ask for Ron if you need help with shirts. He got me a perfect fit when I wasn’t sure on sizing.
Leland is the person you want for suit fittings. He’s detail-oriented, patient, and caught a color mismatch between the jacket and pants that I completely missed. He also knows the accessories well, he showed us reversible belts and helped pick out a dress for my daughter that matches my husband’s suit.
And Ken at checkout is great and also got us registered. He’s polite and takes care to package everything nicely.
Because of Rebecca, Leland, Ron, and Ken, I had an amazing shopping experience. If you go, ask for them!”