“Excellent service and internet. When you don’t need tv (no tv since 1993) I want an internet only business with real humans for customer service. The employees are terrific, too; very professional and a joy to talk with. Well worth the price for this excellent fiber internet.”
“Excellent experience today at the store with Jacob. Brought my son in to get a new phone line. We were done in a matter of minutes. Super lucky to have found this store and Jacob as we had gone to the plymouth store first and they told us we had to download the T mobile app before getting service from their staff.”
“I went into the store so frustrated that I couldn't get my number to port over from my previous network provider. I was immediately helped and probably in less than five minutes I was good to go. Friendly and knowledgeable! Helped my day immensely!”
“Not sure if he works on the personal side, but Kyle Zitek was outstanding in helping set up and restructure the business account for the company I work for.
I walked into the Minnetonka store fully intending to terminate the account due to how unhappy we were with our current costs based on the services offered. After spending about an hour talking through our concerns, Kyle quickly understood our needs and completely reworked our plan.
He consolidated multiple phones, lines, international plans, watches, and tablets into a package that actually made sense for our business and delivered real value—without sacrificing service.
Kyle is easy to talk to, clearly knows the ins and outs of Verizon’s plans, promotions, and bundling options, and, most importantly, knows how to apply that knowledge to solve real problems.
It was refreshing to work with someone who truly knows their craft. Highly recommend working with Kyle. And honestly… the guy deserves a raise.”
“I would have never considered Xfinity again in a million years.. s/o to Ali and Kyle. They'll take care of you and are incredible to work with. That customer service and care alone is worth it.”
“been a usi customer for over two years now and am never looking back as long as i live in mn! service is very reasonably priced given the quality of the internet service, and troubleshooting is a breeze. i had an issue with connectivity / old wiring in my house and it was completely resolved over the course of three days. they give you the option to rent a router (first month free, then 10/month afterward) which is super generous. i’ll be testing out my old router to see if the issue has resolved, but if not i’m happy to continue using the rental router. support this local business!!!!”