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“I am from out of town and needed help with my Samsung Galaxy smartphone. Jeff took the time to resolve the problem...they know their stuff and are great to work with.”
“amy and jefferson took care of me they really help me out today they both were very respectful, nice, and helful and they really whe about and beyond to make sure i have everything i needed after getting a new phone”
“Dallas was so helpful and knowledgeable about every single product. He even volunteered to clean my phone because it wasn’t charging properly. Definitely will be back!”
“Bam and Travis provided great service! They helped us through a rather complicated phoneline transfer And stayed well past closing to make sure Our Needs were met.”
“This was our first time stopping in this AT&T store and Kris and Gaige were fantastic. They both knew their stuff, helped us figure out what my daughter needed and got us on our way quickly. Excellent customer service. Highly recommend. Thanks, guys!”
“worst service. i took four new phones in november.they are cheaters they did everything wrong on promotion trade-in credit.my monthly bill should be 300 and they did so many things wrong and my monthly bill coming at 500 plus dollars. never go to third party verizon store. thewy made my experince with verizon nightmare...
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9th may update and review
Today i went to the store and Hunter helped me patiently and provided all info to Verizon and waiting for them to give the correct promo credit. No matter what store did every thing to help me to correct the promo credit amount . I highly appreciate hunter efforts in helping me resolve my billing/promo credit issue”
“Oh my Josh and Jake were the best! They were so patient with me and so very helpful. I am a new customer and will be sure to visit this store going forward. Some of the best around!”
“Thomas and Kelly gave us the best customer service that we’ve had in a long time. They both went above and beyond. We will always go to the Southdale AT&T!”
“I went in to get a new phone as well as some earbuds and had the quickest experience I've ever had in a cell phone store before. Very knowledgeable and friendly staff could not be happier. Thank you Daniel.”
“?THIS V STORE IN MAPLE GROVE & ESPECIALLY CHRIS & ETHAN ARE AMAZING!!!! ?CHRIS & ETHAN? ARE PROBLEM SOLVERS & MONEY SAVERS?! THEY EACH TRULY HELPED ME WITH MY NEW SAMSUNG 24 ULTRA & GENUINELY CARED TO TAKE THIS TIME TO HELP ME?!!! THEY WERE SO KIND & FRIENDLY... KNOWLEDGEABLE... INCREDIBLE EXPERTS!!!! I'M SO IMPRESSED!!! THANK U SINCERELY??!!!”
“My wife and I went into AT&T today to get an upgrade and both representatives Anthony and Charlotte were both very friendly and helpful and were able to find something my wife wanted in order to upgrade her phone. I will gladly be coming back whenever I need anything done with my phones or devices.”
“I really recommend going to this location, The guy Dean is really nice and helpful. Got all my stuff done in a few minutes. The store is pretty clean too so I recommend this place for anyone looking to have a good experience while switching their phone”
“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”
“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”
“Diligent and knowledgeable service.We were making a jump from another provider due to signal coverage within a parking garage, as well as updating our phone equipment, and this turned out to be a larger project than anticipated. But Tom was extremely patient, helpful, and resourceful in terms of minimizing our wait time and getting the most bang for our buck. He went over numerous options and explained all the factors in selecting updated models. Moreover, there were some inexplicable credit clearance delays that prevented us from taking our new devices home right away, but Tom was great at continuing to complete the order and keeping us in the loop as things progressed. Especially for an elderly couple, making decisions on new technology can be intimidating, but Tom did an impeccable job at making things plain and understandable for my parents. We couldn’t be happier with the help we received.”
“Rico was very patient and knowledgeable. We talked about many things while waiting on the download. I would recommend him to anyone with Verizon as their provider”
“I was there to pick 2 new devices. Amel, helped us setting it up, choosing a device protector, he put the liquid screen guard and came running to us with one of the accessories we forgot at the store. The guy is truly honest with work at his heart and goes beyond to help ATT customers.”
“Lamar's the man. Stuck it out with me for 2 hours while we went through the process of switching carriers to Cricket. I had a lot of questions comparing possible phones to get and he helped me answer every single one of them. If the answer wasn't easily available with in store info, he did online research for me to find it. And not once did he make me feel like I was asking too many questions. His patience was top tier. To top it off, he stayed past close with me to finish the transaction. If that's not customer service, I don't know what is. Give my man a raise ?”
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“I gotta say, after meeting Jake here at AT&T in Plymouth. I want to say that YOU should write a review too about your experience with Jake. This employee is very dedicated, patient and well knowledgeable when it comes to any device. I watched him delegate and multitask better than most people in society at businesses here in the Twin Cities yet AMERICA! I’m extremely blessed and beyond grateful to have Jake take care of my AT&T needs! Being a general contractor, I believe it’s important to recognize who deserves five stars. Thank you greatly Jake, I do truly hope the owner and AT&T recognizes how great of an asset you really are! I’ll have a care package coming soon my new friend…”