{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Went to pick up an online order of a printer at this store today and was very impressed by the service we received. As soon as we entered the store we were greeted and an employee asked us how he could help us. We were looking for specific ink cartridges for our printer and a larger sized copy paper. He was quick to help us find both of these. At the checkout, he placed our printer on a cart and added our other purchases, then took them all to our car and loaded them in for us. Something that really impressed me was that while he was loading our purchases, his phone was ringing, but instead of answering it, he continued to help us. This is an example of excellent customer service, and if I need any more items from Office Depot, I will drive the longer distance out to this store rather than look for one close to home, because they have the best customer service I have come across in a long time!”
“I was looking for storage cabinets for my garage. I got twice the quality and way better selection than the open market for the same dollar.
Hi-End products in great shape at a fair price with convenient business hours.
Will shop here first if I think they might have it”
“We have gotten so many compliments on our new beam seating from Modern Office Furniture. Customer service was quick to respond to inquiries and walk us through the purchasing process. I cannot recommend them enough!”
“I’ve been trying to get custom stamps made.
On Office Depot’s website, custom stamps are identified only by their dimensions (eg “2 x 3”) while they’re identified only by their ID numbers in store (eg “ID2640”). Because the stamps have different names online vs in store, it’s difficult to order one online after checking a stamp for sizing in store. I check for sizing in store because seeing the area of a stamp against a physical envelope is a more intuitive and accurate way of figuring out the size I need, compared to working with abstract dimensions. The Office Depot website also doesn’t differentiate between the literal dimensions of these stamps, and the size of the area that they stamp (ie how big are the stamp’s margins?).
Jeremy was already aware that customers face these difficulties at Office Depot. I came in right before store’s close, and even though the Print Center was already closed, Jeremy showed me the custom stamps they had in stock, measured each with a ruler, and then pointed out for me what each stamp is named on their website.
I was honestly struck by how helpful and knowledgeable Jeremy is. Office Depot should update their systems so that this isn’t an issue in the first place — the whole point of their custom stamps is that they’re supposed to be easy for customers to order online without guidance. But despite having to work through systems that don’t make sense, Jeremy was patient and dedicated in solving a problem for me that shouldn’t have existed. Office Depot is incredibly lucky to have team members like Jeremy who put in extra work to make up for poorly considered systems — in 2024, your employees shouldn’t have to confirm which products are which by measuring them with a ruler.
I’ve rarely met someone so patient and persistent working in customer service. Idk Jeremy’s role, but if he’s already the store manager, make him the regional. People like him are the only reason I go to Office Depot.”
“Great to work with for herman miller warranty, they come to you and repair where and when you need it. No fuss, nice and smart techs, and very flexible. I dropped the ball, and needed to move the date with only a few days notice, they happily accommodated and showed up the next day, instead of weeks out like some places would do (which is understandable, I was untimely not them!)”
“I had a positive experience ordering two computer monitors online after Black Friday weekend. I was able to arrange curbside pickup and I just showed up, responded that I was outside on the app, and in about 2 minutes the dude was out there with my two monitors and put them in the back of my car. This was after having ordered them the previous evening. A very good price and a very positive experience”
“The gentlemen were extremely nice and helpful. There is great used and new furniture options. We got a fully furnished conference room and two offices with a small delivery price. Very happy.”
“The only place I get my office furniture. I've been a customer for about 15 years and know they will have what I need. Always accommodate my schedule with delivery and installation, great place to outfit your office whether it's for your home or business.”
“Hanny the associate was tremendous. I hope he gets some brownie points ! He was Knowledgeable of the store’s products and very helpful to customers including myself. Great, clean store. Thank you!”
“We used KaiserComm for upgrading our phone system. They were great to work with, presented all the latest options and technology. We would highly recommend KaiserComm”
“This is a great place to buy furniture! The refurbished furniture looks as good as new but is much less expensive. The employees are great to work with and have always worked hard to help the organization I was associated with meet our schedules. I first worked with ABF 5 years ago when my company was subleasing space from another company and we only got a 6-month warning that the company we were leasing from was cancelling their, and thus our, lease. The folks at ABF came through for us and we were able to move 30 people into a completely new space, 6 months later. We used refurbished cubicles and it all worked great. This winter, I was volunteering at a private school and they needed cubicle panels to enclose a 20'x7' space in a month. ABF came through again with refurbished panels on the schedule we needed. This past month, they found 3 lateral file cabinets to go with an existing one at the school and again provided the furniture very quickly. This is just a great company to work with.”
“Amazing customer service! Bought a plotter from them 3.5 years ago and called today for troubleshooting help. My call was answered in 2 rings and 30 seconds later, Greg from support was on the line. All questions answered and new part ordered in <5 minutes total and all done whilst being super-friendly and professional! Pay no attention to the 1 star ratings from former employees ... there are sites/services for reporting employer issues ?”
“Customer Service is AMAZING. Russ Champine is my sales rep and he is WONDERFUL. I don't always know what i am looking for and he is so patient with me and always willing to help me find what i need.”
“It's that time of the year when I get my yearly planners...and all the Walmart stores in the area was out. I came into Office Depot, and I found the perfect kind and size, just what I was looking for. Thank you!”
“I have used All Furniture in the past for moving. Their team is nothing but amazing. Thanks to the guys Frank, Rashaan, Justin R, Tony B, James C. For this huge move!!”
“Was able to pick up a self-inking stamp here that I designed the night before on the website. Had no clue about how to get a stamp made prior to that and couldn't believe how easy it was, and fast!!! We're impressed.”
“I needed to drop of a return of a Bosch dishwasher pump to go back to Bosch, and Office Depot in St. Louis Park, MN is listed good place to do that. When I got there at 9:00 a.m. I asked where the FedEx drop off was, and initially the employee started to politely give me driving directions. I said I wanted to know where in their store to drop off the package for FedEx. She said I could give it to her. She was not able to give me a receipt or scan my package at all. She said FedEx will come pick it up in the afternoon. This concerns me, but I will wait to see if FedEx picks up the package and if it gets to the destination.”
“If you have ever felt personally victimized by your office printer then Jason and team will make sure you don't have to worry about that in the future. In the digital world when you need something to work on your printer it means you REALLY need it to work. Very quick to respond to requests and ink needs.”
“Excellent service and quoting. I called looking for toner cartridge refills, which they could not perform through their vendors due to my printer not supporting aftermarket remanufacture.Super knowledgable, friendly, and helpful. Would not hesitate to do business with.”
“Wayne and his team are responsive, flexible, and patient. My office has been slow (2 years) to nail down exactly what we wanted to accomplish and when. Wayne has patiently answered questions, been immediately responsive after hearing nothing from us for an extended period, and done it all with good humor. Great people to work with!”
“We have used CFS for years for all of our used furniture needs. They also offer new products but we have always found great options in their massive warehouse. Great team and would recommend to anyone”
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
“I was dreading the process of exploring ergonomic adjustments and products into my workspace for many reasons. Some related to me but most for fear i would be fending off a prohibitvely expensive set of recommendations. Instead i found myself in one of the most positive shopping/exploration experiences ever. Jim Corwin was absolutely fantastic to work with! He combines outstanding competence with genuine caring to create a warm, laid back, low pressure sales experience. The recommended products have made an immediate difference in my workspace and pain free extended work sessions.”