“Daniel at St. Louis Park store helped me find a product that I didn't even know the name of. He was friendly, had a sense of humor, and found the product I was looking for literally in less than a minute. Kudus to him!”
“After years of junk desks from online retailers, my husband and I decided to invest in proper home office furniture. Blair is an absolute expert. He considered everything from fit, ergonomics, design, and even temperature. What a terrific experience. Count us as customers for life.”
“I needed to drop of a return of a Bosch dishwasher pump to go back to Bosch, and Office Depot in St. Louis Park, MN is listed good place to do that. When I got there at 9:00 a.m. I asked where the FedEx drop off was, and initially the employee started to politely give me driving directions. I said I wanted to know where in their store to drop off the package for FedEx. She said I could give it to her. She was not able to give me a receipt or scan my package at all. She said FedEx will come pick it up in the afternoon. This concerns me, but I will wait to see if FedEx picks up the package and if it gets to the destination.”
“We set up an appointment to view their in-stock gently used commercial furniture and we purchased all new office chairs for our staff plus they helped us order a full lobby of guest chairs, bariatric guest chairs and benches. The staff was very helpful with the custom ordering. They made the process quick and simple for us. The furniture was delivered quickly and they offered to set up the furniture too. This is a great place for small to mid-size companies to outfit their offices.”
“Working with Loffler has been an outstanding experience. My relationship with them started with Caleb Sundvall, who worked hard to earn our business on a Xerox Versant 280, and since then we've continued moving more and more of our printers to Loffler.
I manage both a small print shop and the printer fleet at the university where I work, and every time contracts come up for renewal, I go through the bidding process carefully. Time and time again, I continue choosing Loffler - and I'm not someone who is easily won over.
Caleb and the Loffler team genuinely take the time to understand your unique printing environment and recommend the best solution for your needs. They're transparent about the pros and cons of different manufacturers and machines, never push unnecessary upgrades or timelines, and clearly have a deep understanding of both the printing industry and the economics behind it.
Their customer support has also been exceptional: fast response times, great communication, and dependable follow-through. Our technician, Matt Boblit, has been one of the best techs we've work with, especially when it comes to communication and reliability. Jon Secord and Andrew O'Donnell also make sure our fleet installation went smoothly and continue to be incredibly helpful whenever questions or concerns come up.
What stands out most about Loffler is their focus on customer service and building long-term relationships - something that's been increasingly rare today. I would highly recommend Loffler to anyone looking for a print solution or manage print partner.”