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“If you’re ever having a bad day, you should just pop in to this post office. You will feel worlds better after a visit.
We stopped in to get fingerprinting down and John and Patricia were very helpful and we had a great conversation.”
“Staff were super nice and pretty quick with everything :) I came in to drop off a package that was prepaid by a customer and it only took 30 seconds or so for processing.
I’ve deducted a star for the building being pretty inaccessible, I’m disabled and the ramp going up to the curb was curved oddly and uneven as well as falling apart in some areas. The building did not have any buttons for doors and had a tight entrance as well as slimmer doors. Outside of the doors, there was a good amount of space in the hall and near the desks, but it’s just disappointing to see a federally owned post office not required to have an actually accessible building. It sucks that older buildings are exempt of following ADA regulations unless enforced by federal or state government directly. This isn’t the fault of anyone working there, it’s the fault of a failed system and I’m very disappointed that USPS as a whole is not required to have accessible buttons on the doors, yet is “required to be accessible”. That takes away majority of accessibility. Not accessible whatsoever, I shouldn’t need to wait for other people to walk by and open all the doors for me just for them to claim it’s accessible.”
9AM - 1PM 1:30 - 4:30PM
105 Hamel Rd, Hamel
Post Offices
“So, I have to say I have been avoiding the Hamel post office for quite awhile. There was a gentleman that worked there that was just awful. Today I went in there because I didn't want to drive far because I don't live that far from it and the young woman that was working there today was a breath of fresh air. Just very nice and pleasant. I certainly hope she has replaced the other man. It would be different if he was awful every now and then but, no he was just unfriendly and gave such bad vibes everytime I dealt with him. I am giving these 4 stars to that young woman.”
9AM - 1:30PM 2:30 - 5PM
5550 W Broadway, Minneapolis
Post Offices
“Idk about the passport side but I was there today and the lady that works at the post office counter was fabulous. I look forward to my next post office stop because she was a vibe. So helpful.”
8:30AM - 5PM
2700 Louisiana Ave S, Minneapolis
Post Offices
“Just dropped a mail hold card and the clerk at the window said "leaving again?" And took.the card from me and said to have a good time. She knows me by now. I don't know her name but she is sooo nice!”
“I've only been here a handful of times, but when I do go the woman working the front counter has been efficient and pleasant to work with. Im sure it's a hard job, but she handles it with a great attitude. Someone give this woman a raise, she deserves it!”
“I just got out of a 72 hr hold and my aunt had me pick up her packages and let me tell you- these guys have done more for me than my therapist could EVERRRRRRRRRR... I'm no longer on Xanadu, Propofofo, Trapadoll, ect.... It was a great experience, definitely a vibe ?✨”
“Nestled cozily in our town, it's a joy to visit. With ample parking, the post office is a stress-free haven for mail-related missions. The staff deserves a standing ovation for their super-friendly vibes; they greet you like long-lost pals. Need stamps? They'll treat you like royalty, and don't get annoyed as you look at every option :). Want to send a package? It's simple and they are helpful picking the best rate and delivery time. This post office is the heart of Excelsior, where postal efficiency meets small-town warmth. It's not just a post office; it's a smile-inducing community cornerstone.”
“I have only had good experiences and good treatment the times I have visited this post office. In the way you ask you will receive, if you give respect you will receive respect.”
“This review is strictly for the representative I dealt with during my visit today, and not the USPS facility as a whole.
David was incredibly helpful and patient. I had a large number of return packages, each with its own QR code. I came prepared with order numbers, but the process was still slow and tedious—scanning each code individually and printing separate receipts before moving to the next.
Despite how frustrating that could have been, David stayed calm, patient, and kind. In a situation where others might have rolled their eyes or acted annoyed, David made light of it and joked with me along the way about my nonsensical order. His attitude helped keep the interaction smooth and stress-free.
Thank you, David, for your great attitude—it made a huge difference.”
“I love DJ and George! I am here dropping off packages for my small business daily. They are the best and they truly work so hard!! One time I forgot to put a label on my package and it miraculously showed back up at my house. These guys care❤️they deserve raises and more help!!”
8:30AM - 4:30PM
2095 Daniels St, Long Lake
Post Offices
“Ryan went out of his way to personally find a package that was delivered to the wrong address ( mistakes happen) I certainly didn't expect him to personally go check mailboxes near the scanned location then hand deliver it back to me at my job- GREAT customer service. 5 stars!”
“I would just like to say how very pleased I am with the customer service I received from Chris. He is an incredibly empathetic person with a wonderful, outgoing personality. He solved an issue I was having and went over and above what anyone else would have done to see that I was happy.
I received the kind of customer service that is rarely in existence anymore. I really feel like a valued customer because of his selflessness. If anyone deserves a raise it's this guy!!!”
“Had to pick up a couple packages during peak holiday season. Employees were helpful and kind, even when there was a long line. Pro tip, if you're there just to pick up a package, go to the blue door and ring that bell!”
8:30AM - 5:30PM
7701 Golden Valley Rd, Minneapolis
Post Offices
“Its actually a 1. But, I want this location to stay open. It needs to hire more people. And it MUST have the outside collections redone. They just made all four of the postal bins inoperatable. Seriously only the one on the end is usable by anyone without having to get out of the car...”
6:30AM - 5PM
7360 Bush Lake Rd Suite #390462, Minneapolis
Post Offices
“I've only had the occasion to visit a couple of times. The annex is a special place. While they can't do a lot of what your regular post office can (don't come looking for stamps or to ship a package), they CAN handle a lot of the things that your local post office may not be able to. For me, this meant getting some mail that hadn't yet been delivered. For another customer, it meant picking up a package that had been sent without a suite number. While it's a good-sized facility with ample parking (conveniently located within walking distance of my workplace), working directly with customers is only a small part of what they do. If nobody is at the desk when you come in, ring the doorbell on the wall opposite the door. You may need to wait a few minutes, as they've got a whole lot going in, but they are very helpful and knowledgeable. Thanks, USPS!”
“Excellent and patient customer service. They are definitley under staffed, yet they treat each customer as if ithey are the only one. One of the women went above and beyond for my son and I, and we appreciate it very much. Thank you - someone appreciates you all!”
“This location can get quite busy; and yet I've always experienced helpful customer service, even if it means I need to wait for my turn. Contrary to another review, I do not find this location to be dirty or unorganized. Thank you, Postal Workers, for how tirelessly you work to deliver mail and provide us with the best service you can. I'm sorry for those who are thankless complainers!”
“I went into the post office looking for a package that was set up for a re deliver. I would not be home for the re delivery. A lady of color helped me and Im so sorry I dont remember her name except it started with a C. It was 5:30 pm and I asked if there was a way I could intercept this package. She said that my postal carrier was probably in and disappeared for a bit. She came back with my package. I was blown away because I could tell she had a long day. I didn't ask her to do this.I sure dudnt expect it. She just helped me get my package. Im one who does homework before leaving a review. Whats it like for them, how are they being treated by management and customers. Usually when mistreated I find out that if Im honest, I could if handled things better myself. We expect so much from those who help us with little regard to there feelings. Just because there paid to serve doesn't give anyone a reason to be rude to them. Especially when there doing their job and something's are out of there hands. This is my opinion of course, buts its an honest one. I see all to often customers complaining about the silliest things that the employee has nothing to do with. Every time I've been at this post office I've given them a smile and I've gotten one back.”
“My Name is NOT Steve. I am Linda and I think the service here is very good. Yes I have had to wait in line, but not long. Clerks have been knowledgeable and efficient and sometimes when not busy, even quite friendly. But then I am old, CIS gender, and white.”
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“Great customer service, dedicated clerks, and awesome mail carriers. They really do care about their customers, and will do what they can within their powers to help you with any questions or problems you have.”