The Cricket Wireless Authorized Retailer in Monticello has received high praise from its customers for the exceptional customer service provided by its store manager Kyle K. and employee Jules. Customers have described the staff as kind, patient, and extremely knowledgeable, going above and beyond to assist with phone upgrades and resolving various issues. The store manager, Joe, at the St. Cloud location has also been commended for his dedication and determination in ensuring customers receive the best possible service, even when facing challenges. Overall, the Cricket Wireless Authorized Retailer is known for its commitment to providing a positive and satisfactory experience for its customers.
We were in the Monticello Cricket store multiple times in the last two weeks, a variety of questions and issues we had were taken care of by Kyle K each time. Very professional and patient, his experience stands out, I wanted to share our experiences and say all businesses would benefit from hiring anyone like Kyle!
January 2024
Guy that worked there was regional manager and he was super friendly and helpful. I see him owning cricket one day.
January 2022
Store Manager was very helpful and friendly, made my experience getting a new phone so easy. I had even bought some of their high end accessories would never go back to T-mobile.
