The Cricket Wireless Authorized Retailer in Monticello has received high praise from its customers for the exceptional customer service provided by its store manager Kyle K. and employee Jules. Customers have described the staff as kind, patient, and extremely knowledgeable, going above and beyond to assist with phone upgrades and resolving various issues. The store manager, Joe, at the St. Cloud location has also been commended for his dedication and determination in ensuring customers receive the best possible service, even when facing challenges. Overall, the Cricket Wireless Authorized Retailer is known for its commitment to providing a positive and satisfactory experience for its customers.
Trevor is great at service, went above and beyond instead of telling us to get lost. Bought many phones here in the last year and will buy many more.
May 2026
Amazing staff! Very helpful with setting up my new phone. Made sure I had everyone i needed, and went above and beyond! She even cleaned my watch and paired it to my new phone for me and helped me navigate the new device.
August 2025
Best staff on the planet!! Everyone is so knowledgeable and helpful and friendly, I love this store!
