“Thank you Monticello Auto Service for providing free oil changes to Veterans! They did a great job and thank you to their sponsors NAPA, Chamberlian Oil Co. Cub Foods, Caribou Coffee, and Jimmy Johns. I really apricate the fast and friendly work by your staff members.”
“In today’s world, good customer service is hard to come by — but this team went above and beyond.
I had an unexpected situation come up, and I was truly blown away by the care and attention I received. The way they stepped in to support me and my family meant more than words can say.
Thank you for not just delivering a product, but for showing real care and compassion. That kind of service is rare — and so appreciated.”
“Efficient, courteous and helpful. Service was replacing a headlight. It was right near closing time and they could have understandably said no, but the young man was so willing and kind to say he could do it. Attitude and courtesy is everything! Thank you!”
“I had a really great experience here and will definitely be coming back for future tire service. I showed up a little early for my appointment expecting to wait, but they got my vehicle in right away, which immediately set the tone for how efficient and organized they are.
The entire staff was very personable, welcoming, and professional. They took the time to answer my questions, explain everything clearly, and never made me feel pressured into unnecessary services or upgrades. It’s refreshing to find a shop that treats customers with honesty and respect instead of just trying to make a quick sale.
On top of the excellent customer service, their pricing was very reasonable and cost effective compared to other tire shops I checked with beforehand. The quality of the work, the speed of service, and the overall experience made it clear that they genuinely care about their customers.
I highly recommend this shop to anyone looking for reliable tire service, fair pricing, and a team that actually values your time.”