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“I had a really great experience here and will definitely be coming back for future tire service. I showed up a little early for my appointment expecting to wait, but they got my vehicle in right away, which immediately set the tone for how efficient and organized they are.
The entire staff was very personable, welcoming, and professional. They took the time to answer my questions, explain everything clearly, and never made me feel pressured into unnecessary services or upgrades. It’s refreshing to find a shop that treats customers with honesty and respect instead of just trying to make a quick sale.
On top of the excellent customer service, their pricing was very reasonable and cost effective compared to other tire shops I checked with beforehand. The quality of the work, the speed of service, and the overall experience made it clear that they genuinely care about their customers.
I highly recommend this shop to anyone looking for reliable tire service, fair pricing, and a team that actually values your time.”
“Jeff saved the day! Were on the way up north and ran into issues with a tire that was recently put on by another company. Was able to get us in within 15 minutes of our call and get our family back on the road.”
“Thank you Monticello Auto Service for providing free oil changes to Veterans! They did a great job and thank you to their sponsors NAPA, Chamberlian Oil Co. Cub Foods, Caribou Coffee, and Jimmy Johns. I really apricate the fast and friendly work by your staff members.”
“The mechanic that drove my Mustang to estimate the transmission issues was a pleasure. I’d go back.
My husband’s boss- who owns a plumbing company(so he knows what it means to provide trustworthy service)- trusts them. That why we went there.”
“In today’s world, good customer service is hard to come by — but this team went above and beyond.
I had an unexpected situation come up, and I was truly blown away by the care and attention I received. The way they stepped in to support me and my family meant more than words can say.
Thank you for not just delivering a product, but for showing real care and compassion. That kind of service is rare — and so appreciated.”
“Hands down the most honest, knowledgeable, annd easy going mechanic you will find! Mike has helped me and my family a hand full of times, and always shoots you straight. Very knowledgeable with Toyotas and doesn’t try to rip you off on unnecessary things. He doesn’t want to waste your time or his. I will go here as long as he’s in business!”
6:30AM - 3:30PM
201 Chelsea Road West, Monticello
Auto Repair
“The West Metro Service Center is outstanding. They are efficient and professional maintenance personnel. They took vehicle into their shop and within a short time had determined what work and parrs were .needed to get me back on the roadOf I lived in the WMSC area I would utilize their operation to keep my GMC operating at peek performance. I highly recommend this operation.”
“Mike at Red’s Automotive was able to diagnose my problem that another place could not. He did the repair the same day and at a fair price. I’ve recommended 2 other people here for repairs and they have been very satisfied. The place is not slick & working on the “upsell””all the time. Just good service!”
“From the moment I walked in, everyone was so helpful, patient, and genuinely focused on making sure I found the right car for me. They took the time to listen to what I was looking for, answered all of my questions and helped me find a car that will be the best for me long term. AJ, dealer I was working with made the whole process of financing my first car so much easier and less stressful than I expected. I’m so grateful for all the help and guidance throughout the entire process. I couldn’t be happier with my first car and would definitely recommend this dealership to anyone looking for a great experience!”
8AM - 6PM
1100 MN-25, Monticello
Auto Repair
“There is a guy who works at this Monticello location named JT, let’s just say I will never want another individual to take care of my car, forever grateful and thank you”
“I needed to get my battery replaced right before they closed on Father’s Day. They were super friendly and helpful and got it swapped out and fixed in 20 minutes! Travis and the team who worked on my car was excellent—thank you all!”
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“Kurt is an awesome guy. We came there with our wheel nut locked with the keys. He came out to make sure he got those locked wheel nuts off, and put another lug not on, so we could get our new tire put on. I ll definitely come back here for service. He made our day. My wife and I was really happy with the service we got from him. He didn’t charge us anything. Thanks Kurt”