“I had a really great experience here and will definitely be coming back for future tire service. I showed up a little early for my appointment expecting to wait, but they got my vehicle in right away, which immediately set the tone for how efficient and organized they are.
The entire staff was very personable, welcoming, and professional. They took the time to answer my questions, explain everything clearly, and never made me feel pressured into unnecessary services or upgrades. It’s refreshing to find a shop that treats customers with honesty and respect instead of just trying to make a quick sale.
On top of the excellent customer service, their pricing was very reasonable and cost effective compared to other tire shops I checked with beforehand. The quality of the work, the speed of service, and the overall experience made it clear that they genuinely care about their customers.
I highly recommend this shop to anyone looking for reliable tire service, fair pricing, and a team that actually values your time.”
“Jeff saved the day! Were on the way up north and ran into issues with a tire that was recently put on by another company. Was able to get us in within 15 minutes of our call and get our family back on the road.”
“Thank you Monticello Auto Service for providing free oil changes to Veterans! They did a great job and thank you to their sponsors NAPA, Chamberlian Oil Co. Cub Foods, Caribou Coffee, and Jimmy Johns. I really apricate the fast and friendly work by your staff members.”
“The mechanic that drove my Mustang to estimate the transmission issues was a pleasure. I’d go back.
My husband’s boss- who owns a plumbing company(so he knows what it means to provide trustworthy service)- trusts them. That why we went there.”
“In today’s world, good customer service is hard to come by — but this team went above and beyond.
I had an unexpected situation come up, and I was truly blown away by the care and attention I received. The way they stepped in to support me and my family meant more than words can say.
Thank you for not just delivering a product, but for showing real care and compassion. That kind of service is rare — and so appreciated.”
“Hands down the most honest, knowledgeable, annd easy going mechanic you will find! Mike has helped me and my family a hand full of times, and always shoots you straight. Very knowledgeable with Toyotas and doesn’t try to rip you off on unnecessary things. He doesn’t want to waste your time or his. I will go here as long as he’s in business!”
6:30AM - 3:30PM
201 Chelsea Rd, Monticello
Auto Repair
“The West Metro Service Center is outstanding. They are efficient and professional maintenance personnel. They took vehicle into their shop and within a short time had determined what work and parrs were .needed to get me back on the roadOf I lived in the WMSC area I would utilize their operation to keep my GMC operating at peek performance. I highly recommend this operation.”
“Mike at Red’s Automotive was able to diagnose my problem that another place could not. He did the repair the same day and at a fair price. I’ve recommended 2 other people here for repairs and they have been very satisfied. The place is not slick & working on the “upsell””all the time. Just good service!”
“Battery sensors in TPMS (died not sure if those are covered on the service warranty purchased for 5 years at time of vehicle purchase) but other than that everything was straight forthly taken care of in timely manner. Coffee was fresh and clean waiting room”
8AM - 6PM
1100 MN-25, Monticello
Auto Repair
“Zack and associates were good at the service they provided. Am happy to have them working there and have complete trust in them. I'd recommend anyone whom needs an oil change to go there.”
“I needed to get my battery replaced right before they closed on Father’s Day. They were super friendly and helpful and got it swapped out and fixed in 20 minutes! Travis and the team who worked on my car was excellent—thank you all!”
“West Metro Buick GMC is a good dealership with friendly staff. Corey helped me with the truck i was looking at and answered all the questions i had he is the man. Then Joleen helped me with the finance part of it. She really did a great job making sure i had all the formation and options available to make the purchasing of my new truck as pleasant and easy as possible. I recommend West Metro Buick GMC i would purchase again in the future with them!”