“After spending hours with online customer service and getting nowhere with my issue, I stopped into the store hoping for a solution. Within just a few minutes, Austin, Josh, the store manager had everything resolved!
They were professional, knowledgeable, patient, and genuinely cared about helping me. The level of customer service I received in the store was outstanding and completely turned my experience around.
Thank you for making what had been a frustrating experience so easy to resolve!”
“I’ve never had a super awesome experience with Verizon until today. I went in to follow up on a promotion I got a text about, and Sam E. helped me and he was easily the kindest, most helpful employee I’ve ever experienced with Verizon. He was incredibly smart, not pushy at all, and truly it felt like his main objective was just to help me. He got me set up with exactly what I wanted. I left feeling grateful to have service with Verizon. If you go, ask for Sam E!”