Verizon's authorized retailer in New Prague, MN, Victra, is known for its knowledgeable and dedicated store consultants and managers. They offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers consistently praise the excellent customer service they receive at the New Prague location. Employees like Tom, Dan, Jenny, and Krystal are commended for their friendliness, professionalism, and ability to quickly resolve issues. One customer even stayed on the phone for 2 hours with an employee to solve a problem, highlighting the store's commitment to providing exceptional care.
Jack was awesome. Store was busy and he gave us his undivided attention. So patient, knowledgeable and had such a great experience. Would absolutely recommend.
April 2026
Great service, understanding, and professional help.
October 2025
The young man helping me was very kind and professional. He helped me with everything I needed.
