Wireless Zone is a Verizon Authorized Retailer that provides Verizon products and services, including plans, device activations, upgrades, and popular phones and tablets from brands like Apple and Samsung. The staff is described as professional, knowledgeable, helpful, reliable, honest, kind, and patient. Employees are noted for making the phone-buying experience enjoyable and easy, spending time with customers to find the right device. The team is clearly knowledgeable about their products and happy to answer questions. Customers report having a positive experience and indicate they would return.
I’ve upgraded my iPhone several times at the Verizon store in North Branch & have never had a problem. Nathan was very knowledgeable, courteous, listened to my preferences, presented several options, & was clear about pricing & changes to my account. I’ll upgrade my next phone at North Branch Verizon when the time comes.
July 2024
Kenna is professional, knowledgeable, and a delight to work with. I would recommend her to everyone looking for great service at Verizon in the North Branch location. Great job Kenna, and thank you for making it an easy transition of phones.
July 2024
Nathan was very helpful and helped upgrade my phone , he was very reliable and honest and if you are coming in to this store, go see Nathan!
