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December 2023 by Carly Tischer
The UPS driver literally drops my packages onto my stone step every time. 90% of my packages have had fragile items in them. Do they not realize people have cameras? Don’t be a UPS driver if you can’t has respect for the items people have paid money to receive in good condition.
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November 2023 by Aj M
Supposed to have a package arrive today, got rescheduled delivery, called to try and pick it up, lady told me wrong store hours. Now just gotta hope it actually arrives a week late
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November 2023 by Randy Sellnow
Needs updating
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October 2023 by Brad Hess
They have the worst automated system ever!! You cant skip it without a tracking number then you enter it in and still wont connect you with a live person!!! Horrible. UPS get your sh!t together its 2023
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August 2023 by Serena “Alyssa Leigh” Lee
I hate North Mankato first of all...my friend had to pay UPS to hold a delivery that they wouldn't return to sender, until he could get there to return it to sender. My question is this...what was UPS going to do with the package otherwise? I'm guessing...return it to sender.SmdhWhat a ridiculous process.
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May 2023 by Aaron Heier
Great, consistent service and friendly staff!
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February 2023 by Cornelius Mack
I never get my packages just a note with no information. Who is running this clown show.
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January 2023 by Thedoll Whisperer
Driver never even bothered to see if we were home or not.
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January 2023 by Kris Haugen
Terrible service.. they will not let you talk to the North Mankato center before bigger problems arise. What happen to customer service. If it was an issue that I could talk to the d*** machine I would but this is not anything you can do that.
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December 2022 by Rekereke Evuleocha
Useless delivery service!!! I am soooo angry!!!! You delivered my package to a wrong address that only you know and you have the guts to tell me it’s been delivered yet I don’t have my package with me!!!! Something I have been waiting for for over 3 weeks, your useless driver drops it off somewhere else and nobody can tell me where he delivered it , nothing about my package lost and I can’t get those items back! I’m so very hurt
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September 2022 by Sean Hoehn
Great service and extremely helpful. The lines always seems long though but nevertheless I do enjoy ups. Maybe if they had a larger space it won’t feel like you’re packed in with sardines.
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February 2022 by John Johnson
Great service and extremely helpful. The lines always seems long though but nevertheless I do enjoy ups. Maybe if they had a larger space it won’t feel like you’re packed in with sardines.
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October 2021 by Nick G
Driver didn’t even attempt to deliver package. He pulled up and put a sorry we missed you notice on my door then drove off. I’ve been waiting all day for this package.
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September 2021 by Stina
I legit watched the ups guy from my window not attempt to knock on our door. I work from home and he chose not to deliver our product and marked the failed delivery as resident not home. Not even a door tag was left for us. Calling customer service was no help just said they would request it again.Update: the reason they didn’t give us the package is that they broke our sink we ordered. This should not be expected or acceptable.
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April 2021 by Ninjarice [Jojo] Dang
Fast and efficient service.