CCFBank, a community bank based in Eau Claire, Wisconsin, has been providing banking services to its customers and communities since 1938. The bank offers both digital and traditional branch banking options across Wisconsin and Minnesota. Customers praise the exceptional service they receive from CCFBank employees. Jimmy at the Oakdale branch is highlighted for going above and beyond, listening to customers, and providing firm but respectful guidance. Coworker Katie is also noted for her helpfulness and quick learning. Employees Margaret Tozier and Rose V. received high marks for their professionalism, efficiency, and for making the home-buying process simple and enjoyable for their clients. One customer described their weekly updates as "refreshing" and appreciated the consistent communication, even when there were no major updates. However, not all experiences were positive. One customer reported poor customer service and outdated technology, citing issues with the bank's website that resulted in a late fee. After escalating the issue, the customer noted that Courtney was helpful in resolving the problem. Overall, CCFBank is praised for its community-focused approach, knowledgeable and dedicated staff, and commitment to supporting its customers' financial goals.
Working with Margaret is an absolute pleasure. She expedited our loan and kept in touch to assure us everything was in order.
October 2025
Margaret is a fantastic loan officer! She walked me through my first mortgage as a new home buyer and made the process super simple and transparent. She answered all of my questions and was very easy to contact. I highly recommend CCF Bank for your mortgage loan!
August 2025
The staff was very welcoming and helpful. I was able to get everything that I needed done which included some documents that I needed notarized. Would come back again to get more services done.
